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bristol.gov.uk Apply For Replacement & Change Details On Your Bus Pass : City Council

Name of the Organization : Bristol City Council
Type of Facility : Apply For Replacement & Change Details On Your Bus Pass
State : Bristol
Country : England

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Website : https://www.bristol.gov.uk/streets-travel/change-details-on-pass
Replacement Application : https://www.statusin.org/uploads/24967-replace.pdf
Lost or Damaged Form : https://www.statusin.org/uploads/24967-stolen.pdf
Change Of Address Form : https://www.statusin.org/uploads/24967-changeadd.pdf

Apply For Replacement & Change Details On Your Bus Pass :

Replacement bus pass :
** Apply for a replacement bus pass, Travelcard
** You don’t need to renew your bus pass if your current one is expiring soon.

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Related : Bristol City Council Apply for Disabled Persons Bus Pass England : www.statusin.org/24964.html

** We’ll send your new one in the post at least two weeks before the other one runs out.

Lost, damaged or change of name :
** If you’ve lost or damaged your bus pass, or you need to change your name, you can order and pay for a new one online.
** We accept all debit or credit cards.

Cost :
** A replacement bus pass is £7.10 with a debit card, and £7.30 with a credit card.
** You can also use the lost or damaged replacement bus pass form and pay at a Citizen Service Point.
** We don’t accept cheques or postal orders.

Stolen bus pass :
** It’s free to replace your bus pass if it has been stolen.
** Use the Stolen Replacement bus pass (travelcard).
** You’ll need to provide a Crime Reference Number.
** Post form to Travelcard Office (Brunel), Bristol City Council, PO Box 3176, Bristol, BS3 9FS Or scan form and email to bus.passes AT bristol.gov.uk
** If you only have a lost item reference number you will need to pay for a replacement bus pass
** Current cost for Cash/Debit card payments- £7.10
** Credit card payments – £7.30
** Apply and pay online by debit or credit card at bristol.gov.uk/buspassreplacepay

Different format application form :
** You can contact us at bus.passes AT bristol.gov.uk or call 0117 922 2600 for a stolen or lost or damaged application form in a different format like Braille, audio CD, large print, electronic, BSL DVD or commuity language.**

Change Details On Your Bus Pass :
** Let us know if your bus pass needs to be updated with your new name or address.

Change of address :
** Let us know your new address with the change of address form

You’ll need :
** to still live in the Bristol City Council area (your sole or primary residence)
** to tell us if you’re named on your council tax bill so that we can check your address or
** send us proof of your new address for example a copy of a bank statement or utility bill dated within the last three months

Change of name :
** To change your name on your bus pass you’ll need to get a replacement.
** There is a charge of £7.10 (£7.30 for credit cards).
** Apply and pay online by debit or credit card

Contact information :
Travelcard Office (Wilder)
Bristol City Council
PO Box 3176
Bristol, BS3 9FS
Opening Hours
Monday to Friday, 8.30am to 6pm
Email: bus.passes AT bristol.gov.uk
Tel: 0117 922 2600

1 Comment
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  1. Lorraine Pedroche

    I have tried for one and half hours holding on to try to replace my bus pass. Firstly I eventually got through to 0117 922 XXXX and was told by a very apologetic lady that the number was incorrect and she transferred me to 0117 357 XXXX which rang for another half an hour and then was cut off.
    It would seem that I am unable to get a replacement bus pass and don’t know what the next step is. I am 80 years old
    can someone help me please This is unbelievable.!!!

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