Bhutan Application for Renewal of Industry License : citizenservices.gov.bt

Organisation : Department of Industry
Facility Name : Application For Renewal Of Industry License
Country : Bhutan
Website : https://www.citizenservices.gov.bt/g2cportal/serviceDetails

How To Renew Industry License in Bhutan?

Industry license except cottage scale is valid for 1 year and should renew it annually. Application for renewal of business license is available online from www.citizenservices.gov.bt OR avail this service from the nearest/concerned Regional Office Industry, Commerce and Employment (ROICE).

Related / Similar Facility : Bhutan Application For Small Scale Industry License

Pre-Requisite :
Keep the following scanned documents ready prior to online application for renewal of license:
** Valid Tax Clearance Certificate for renewal of industry license issued by the concerned Regional Revenue & Customs Office.
** Valid Environment Clearance Certificate (if required).
** Valid sectoral clearances (CDB certificate for contract license, clearance related to education consultancy, valid recommendation from Dzongkhags/Thromdes for entertainment establishment, etc.

Steps:
a. Visit www.citizenservices.gov.bt and go to Business Services, log in using your user ID and you will be directed to Online Business Services.
b. Select Sl. # 7 Application for Renewal of License.
c. Enter License number/ CID number upon which the available licenses under that CID number will be fetched from the database.
d. License is not allowed to be renewed in case of revoked, expired, suspended and already cancelled.
e. Select the particular license number and select renew.
f. If the grace period is not over, applicant/ ROICE official enters the License page for the particular license number along with necessary details.
g. Upload scanned documents.
h. Click on the Undertaking button -I agree with terms and conditions. Click on the SUBMIT button.
i. An application ID will be generated, and the applicant also receives it in SMS with directives regarding concern ROICE for follow up.
j. Applicant can track application status by using application ID from www.citizenservices.gov.bt
k. Concern ROICE will verify and approve/reject the application and notify the same to the applicant through SMS.
l. If approved, an applicant will get SMS with a link to make online payment from the www.citizenservices.gov.bt
m. Upon successful payment of prescribed applicable fee, an applicants can print licenses from the page Online Business Services; enter application ID in the track box. License number will display. Copy license number and enter in the print box. License copy will be downloaded, which the applicant can either save or print.

Eligibility of Bhutan Industry License Renewal

A citizen issued with a business license should renew the license before the expiry date as indicated in the license.

Fees For Bhutan Industry License Renewal

A prescribed renewal fee is applicable based on the scale of license.

Turn Around Time of Bhutan Industry License Renewal

** The standard service delivery time for renewal of license is one working day.
** TAT will account FROM the day applicant/ROICE apply application for renewal of license TO approval of the same.
** Provided the online system is stable, all required document is submitted online; and applicant makes payment of license renewal fee on the same day.

Accessibility:
The online service is accessible to applicants with disabilities also. However, ROICE and any individual can assist them to apply online for a renewal of license, if they are not able to.

Feedback Mechanism:
Applicant can provide their comments, suggestions, or complaints to concern Regional Office Industry, Commerce and Employment in Thimphu, Phuentsholing, Gelephu, Samdrup Jongkhar, Mongar,Trongsa.

Additional Simplified Procedure

Renewing an industry license in Bhutan follows a similar process to obtaining a new one, with some variations depending on the scale of your industry (cottage, small, medium, or large). Here’s a breakdown:

General Steps:
Identify the Issuing Authority:
** Small Scale Industry: Apply through the Integrated Business Licensing Service (IBLS) online portal (https://ibls.moea.gov.bt/) or visit your nearest Regional Office of Economic Affairs (RoICE).
** Medium & Large Scale Industry: Contact the Department of Industry (DoI) head office in Thimphu (https://www.moice.gov.bt/?page_id=262301).

Gather Required Documents:
The exact documents may vary slightly, but generally include:
** Application form (available online or from the issuing authority).
** Valid Photo ID.
** Proof of business registration.
** Tax clearance certificate.
** Previous industry license.
** Any additional documents specific to your industry (check with the issuing authority).

Submit Application & Fees:
** For online renewal (IBLS): Follow the instructions on the IBLS portal and pay any applicable fees electronically.
** For in-person renewal: Submit the completed application and fees to the issuing authority.

Processing & Approval:
** The issuing authority will review your application and documents.
** Upon successful renewal, you’ll receive a notification and your renewed license.