Bhutan Application For Small Scale Industry License : citizenservices.gov.bt

Organisation : Department of Industry
Facility Name : Application For Small Scale Industry License
Country : Bhutan
Website : https://www.citizenservices.gov.bt/g2cportal/serviceDetails

How To Apply For Small Scale Industry License in Bhutan?

All business licensing services are online through the G2C system. Small scale businesses, which fall within a range of 1 to 10 million of total fixed capital investment is applied through G2C services. The system is already mapped with activities requiring and not requiring sector clearance. Except for obtaining sector clearance prior to online application, if required, applicants can apply for business license, make payment and print license online without visiting Regional Office of Industry, Commerce and Employment (ROICE).

Related / Similar Facility : Bhutan Application for Renewal of Industry License

Pre-Requisite:
Before applying online application for license an applicant should:
** Have valid Security Clearance
** Not hold Micro Trade Registration Certificate (MTRC)-either upgrade to small scale or cancel it officially, if not in use.
** Keep scanned copy of sector clearance to upload under documents
** Simple Business Plan, if required

Steps:
1. Visit www.citizenservices.gov.bt and go to Business Services. Answer “YES” for Bhutanese and Sign In
2. You will be directed to Online Business Services
3. Select “Application for Issuance of License/ Certificate”
4. Select your proposed business activity from the drop down button- if your proposed activity is not found please contact at above number. Your business activity could be new and need to be added to the system.
5. Select investment scale-Small
6. Specify your Total Fixed Capital Investment/Project Cost: Should be within Nu. 1 to 10 million
7. Select Ownership
** Sole proprietorship
** Partnership
** Company
** Others (for cooperatives, Groups, Agencies, Organization)
8. Enter Citizenship Identity Card Number. Click on Next
9. Personal details of an applicant will be published from census record
10. Enter contact number (contact number of promoter is very important for further correspondence) and email ID, if you have. Click on Save and Next button
11. Under Business Detail, enter your specific activity in the field under Activity Detail (this activity will be reflected in the license) .
12. Enter Business Establishment name (name of license).
13. Enter number of male and female employees-(not necessary to have both)
14. Location of establishment: Select from dropdown button Dzongkhag, Gewog, Village/town and please enter the name of the exact area. Click on Save and Next button
15. Upload scanned copy of documents, sectoral clearance (if required).
16. Click on the Undertaking button -I agree with terms and conditions. Click on the SUBMIT button.
17. An application ID will be generated, and the applicant also receives it in SMS with directives regarding concern ROICE for follow up.
18. Applicant can track application status by using application ID from www.citizenservices.gov.bt
19. Concern ROICE will verify and approve/reject the application and notify the same to the applicant through SMS.
20. If approved, an applicant will get SMS with a link to make online payment from the www.citizenservices.gov.bt
21. Applicants can print licenses from the page Online Business Services; enter application ID in the track box. License number will display. Copy license number and enter in the print box. License copy will be downloaded, which the applicant can either save or print.

Eligibility of Small Scale Industry License

** Bhutanese citizen who has attained age of 18 years and above can apply for the business license
** Proposed business activity should not fall under the Negative/ Prohibited list of the government.

Fees For Small Scale Industry License

** No fee is applicable to process business license applications.
** License fee of Nu. 3000 is applicable for small scale industries license.
** After approval of license SMS will be sent to the applicant with a link to make payment from www.citizenservices.gov.bt
** At the time the online payment system is down, off-line payment is acceptable and applicants should visit the nearest ROICE to make manual payment and attach a receipt online.

Turn Around Time of Small Scale Industry License

** The standard service delivery time for issuance of a new license is one working day.
** TAT will account FROM the day the ROICE receives online application with all required documents.
** Provided the online system is stable.

Terms and Condition:
** The promoter shall ensure that all other required clearances are obtained from the concerned authorities before online application for license.
** The promoter shall engage only in the activity as specified in the license details.

Accessibility:
The online service is accessible to applicants with disabilities also. However, ROICE and any individual can assist them to apply online for a license if they are not able to.

Feedback Mechanism:
Applicant can provide their comments, suggestions, or complaints about the service via phone # 322295, email us # issd [AT] moice.gov.bt

Contact Information:
Name: ROICE: (1) Pema Choden, ROICE,Thimphu. (2) Sonam Chenzom, ROICE, Phuentsholing. (3) Sangay Tshomo, ROICE, Mongar. (4) Ngawang Chedup,ROICE, Gelephu. (5) Tshering, ROICE, Samdrup Jongkhar. (6) Jamyang Tenzin, ROICE, Trongsa.Provide the name of the focal person responsible for handling inquiries or issues related to the service.

Email ID: [pemayuden276 [AT] gmail.com,sangayt [AT] moice.gov.bt, schozom [AT] moice.gov.bt,nchedup [AT] moice.gov.bt, thseringtshering [AT] moice.gov.bt, jtenzin [AT] moice.gov.bt

Phone number: [(1) Pema Choden: 77639357. (2) Sonam Chenzom: 05252320. (3) Sangay Tshomo: 17698528. (4) Ngawang Chedup:17900675. (5) Tshering: 07-251315. (6) Jamyang Tenzin: 17766976]

Main Office: [Department of Industry, 02 322295]

Additional Simplified Procedure

In Bhutan, you can apply for a Small Scale Industry License through the Integrated Business Licensing Service (IBLS) offered by the Ministry of Economic Affairs [1]. There are two main ways to apply:

Online:
This is the preferred method. You can access the IBLS portal through the G2C Services on the Bhutan Citizens’ Portal [1]. The Ministry of Economic Affairs also provides a helpful User Manual for the Small Scale Business License application process [2].

In-Person:
You can also visit the Department of Cottage and Small Industry (DCSI) or your nearest Regional Office of Economic Affairs to apply for the license [6].