Bank of Ceylon (BOC) Meta Banking
Organisation : Bank of Ceylon (BOC)
Facility Name : BOC Meta Banking
Applicable For : BOC Customers
Applicable Country : Sri Lanka
Website : https://www.boc.lk/personal-banking/boc-digital-banking/meta-banking
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What is BOC Meta Banking?
BOC META banking – WhatsApp Banking facilitates credit card balance inquiry, a remittance tracker and Live Agent Chat for the first time in Sri Lanka, in addition to conventional product related inquiries and CASA, loans and FD balance inquiry/mini statement, among many other services.
Related / Similar Facility : Bank of Ceylon (BOC) Smart Online Banking
** Simply say ‘Hi’ by calling the BOC Hotline (WhatsApp number) 011 220 4444, and start a chat instantly
** Simply save the BOC Hotline number (WhatsApp number) 011 220 4444, in your contact list and start a chat instantly
** End-to-end encrypted communication guarantees privacy and safety of your information
Features of BOC Meta Banking
** 24×7 access to the Bank
** Secure and convenient banking
** Financial enquires and other services
** Customer support availability over Live Chat
** Self-registration with your NIC and mobile number (local & foreign)
** Non-BOC customers also can access services like rates, remittance tracker, locate BOC ATM’s & Branches near me, etc.
Eligibility of BOC Meta Banking
** Both BOC and non-BOC customers
** BOC customers can subscribe for account balance/transaction enquiry facility
** Non-BOC customers can inquire on product-related information, rates, use the remittance tracker, and locate BOC ATM’s & Branches near me facility. etc.
Fees & Charges of BOC Meta Banking
BOC META banking is available “Free-of-Charge”
FAQ On BOC Meta Banking
Frequently Asked Questions FAQ On BOC Meta Banking
Can I access BOC META banking from different WhatsApp numbers?
No, Your WhatsApp number and mobile number provided to the bank should be the same.
Can I access the facility from more than one device?
No, in a given time you can access only from one device. No concurrent devices are allowed.
Can I use BOC META banking from overseas?
Yes, you can. But the registered BOC mobile number and the WhatsApp number should be same.
What are the BOC META banking apps currently available for online banking facilities?
** Currently available in WhatsApp and will be extended across other social media in the future.
** Can I view all my accounts including my business accounts with the Bank?
** You can view only the personal accounts maintain with BOC under your NIC
How can I view more than 09 accounts?
Select “See More Accounts” to view more accounts.
Can I perform transactions using BOC META banking facility?
No. At present only inquiry facilities are available.
Do I have to pay for META Banking facility?
No. This is a free service
Additional Simplified Procedure
BOC Meta Banking is a social media banking platform launched by the Bank of Ceylon in 2022. It allows customers to perform a variety of banking activities through WhatsApp, which is a popular messaging app in Sri Lanka.
Features of BOC Meta Banking:
** Account inquiries: Check your account balance, mini statement, and transaction history.
** Fund transfers: Transfer funds between your own BOC accounts and to other BOC accounts.
** Bill payments: Pay bills for utilities, mobile top-ups, and other services.
** Loan repayments: Make loan repayments.
** Request services: Request cheque books, ATM cards, and other services.
** Contact customer service: Chat with a BOC customer service representative.
Benefits of BOC Meta Banking:
** Convenience: Banking on the go, anytime, anywhere.
** Security: WhatsApp is a secure messaging platform.
** Easy to use: No need to download a separate app.
** Free: No charges for using BOC Meta Banking.
How to register for BOC Meta Banking?
** Save the BOC contact number (011 220 4444) on your phone.
** Open WhatsApp and start a chat with BOC.
** Type “Hi” and follow the prompts to register.