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Organization : Dominica Electricity Services Limited
Facility/ Service Name : Pay A Bill
Country : Dominica
Website :

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Bill payments can be made in a variety of ways including visiting our Main office in Roseau. Payments can also be made at all National Bank branches or using NBD’s Mobile and/or Online Banking services, Bill Express, direct debit through First Caribbean and all the credit unions except the one located in Roseau.

Related / Similar Service : DOMLEC View My Bill Dominica

How to Pay?

If you wish to to pay by mail; a cheque can be posted to the Company. Please visit our contact information page for mailing address information. Credit / Debit card payments are accepted at our offices.

Note that after hours payments are facilitated via online banking or mobile banking via your bank of choice.

If you wish to view your current balance or other bill related information (such as payment history) please visit our eaccount service at:

Online Bill Payment

Follow the below steps to pay your bill online

Steps :
Step 1 : Visit the website through the URL

Step 2 : Don’t have a User Name yet? Creating a User Name gives you access to your account details and some great tools including:
** View and Pay your bills online – VisaMaster Card
** Review your transaction and payment history
** Analyze and download electricity consumption

Before you get started, please have your most recent bill handy to complete the registration form.

Step 3 : Already registered user, Login with your User Name & Password to pay your bill.


Q. At what locations can I pay my bill?
A. Main office Roseau, National Bank branches, Bill Express, direct debit through First Caribbean and all the credit unions except the one located in Roseau.

Q. Can a payment be made by mail?
A. A cheque can be posted to the Company.

Q. Can a bill be paid by use of a debit card or credit card? If so can I also make a payment to my account ONLINE?
A. Yes you can make a payment using your debit or credit card at our offices. With regards to paying of bills online, that service is available with any of the local banks.

Q. Can payments be made after hours?
A. Not at DOMLEC offices. Payments can be made at Bill Express locations after hours.

Q. Which extensions can I call to query my bill?
A. Specific contact numbers are located towards the center of the bill on the left. However, bill balances may be obtained from any of these extensions within DOMLEC;s offices >> 255 6008/6009/255 6060/255 6004/ 255 6023/255 6026/255 6011/255 6005/255 6014/ 255 6024 / 255 6017.


General Inquiries
767-255-6000 / 448-2681
Email : enquiries [AT]
Mon – Fri: 8:30 AM to 5:30 PM

Office Location :
18 Castle Street
Roseau, Dominica

My Account Support :
Contact our support team at enquiries [AT]

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