ica.gov.sg Loss/Damage of Long Term Visit Pass Card Singapore : Immigration & Checkpoints Authority

Organization : Immigration And Checkpoints Authority
Facility : Loss/Damage of Long Term Visit Pass Card
Country : Singapore
Website : https://www.ica.gov.sg/
Details Here : https://www.ica.gov.sg/

ICA Loss/Damage of Long Term Visit Pass Card

If you have lost your valid Long-Term Visit Pass (LTVP) card or your LTVP card has been damaged or defaced, you should apply for a replacement in person within seven days.

Related / Similar Service : ICA Check End of Your Stay Singapore

If you subsequently recover your LTVP card after reporting it lost to ICA, you must surrender the recovered card to ICA within seven days. You should also apply for a replacement card to update your particulars.

Documents Required

To replace a lost or damaged LTVP card, you will need :
** Your recent passport-sized colour photograph taken within the last three months. Please click here for photo guidelines.
** A travel document that is valid for at least six months
** An original police report (not a photocopy) or a statutory declaration explaining that the card has been lost, if applicable.

Procedure

To apply for a replacement card, go to :
Visitor Services Centre
ICA Building
10 Kallang Road, Level 4 (next to Lavender MRT station)
Singapore 208718

This service is available from 8.00 am to 4.00 pm on Mondays to Fridays (except public holidays). Please note that your local sponsor may also need to be present.

Fees

You will need to pay the following fees :
Replacement fees for a lost LTVP card
** S$100 for first loss
** S$300 for second and subsequent losses

Replacement fee for a damaged LTVP card, or replacement due to change of personal particulars
** S$60

Collection

You will need to make an appointment to collect your replacement LTVP card at least three working days in advance using the e-Appointment .

Self-Service at iCollect

iCollect is a self-service machine housed in the eLobby on the ground floor of the ICA Building. Collection has to be in person.
You are not eligible to use this service if you :
** Have poor-quality fingerprints due to ageing or excessively wet or dry thumbs and fingers
** Do not have two sets of fingerprints enrolled in ICA’s database
** Are aged 16 and below.

ICA Building

You can collect your replacement LTVP card in person with the supporting documents listed in the collection notice at:
Visitor Services Centre
ICA Building
10 Kallang Road, Level 4 (next to Lavender MRT station)
Singapore 208718

Selected Post Offices

A list of participating SingPost* offices is available here.
You are not eligible to use this service if you :
** Have poor-quality fingerprints due to ageing or excessively wet or dry thumbs and fingers
** Do not have two sets of fingerprints enrolled in ICA’s database
** Are aged 16 and below.
*Service fee payable to SingPost

Change of Residential Address for Long-Term Visit Pass Holder

You are required to notify ICA if there is any change in your place of residence within 14 days of the change. You can report a change of address online through your local sponsor (spouse, parent or child), using the eService.

You and your sponsor will be contacted by ICA for additional documents or to arrange an interview, if required.

If you are unable to report your change of address online, you and your local sponsor can report the change in person at Visitor Services Centre (VSC) :
Visitor Services Centre
ICA Building
10 Kallang Road, Level 4 (next to Lavender MRT station)
Singapore 208718

Requirements

The following documents are required for reporting change of address at the VSC :
** Duly completed and signed Change of Address Form*
** Your passport biodata page
** Your Long-Term Visit Pass card
** Your sponsor’s Identity Card.