mom.gov.sg EP Online Service Employment Pass : Ministry of Manpower Singapore

Organization : Ministry of Manpower
Facility : Employment Pass (EP) Online
Country : Singapore
Website : http://www.mom.gov.sg/eservices/services/ep-online

EP Online

If you are an employer or employment agency, you can use EP Online to perform Employment Pass and S Pass transactions such as applying, checking status, issuing, renewing and cancelling.

Related / Similar Service : MOM Apply Work Holiday Pass Singapore

Employment Pass and S Pass holders can also use this eService to update your residential address.

Availability :
08:00AM to 08:00PM – (Monday to Friday)
08:00AM to 02:00PM – (Saturday), Excluding Public Holidays

FAQs :
1. Sign Up for an account – Business Employers
You can sign up for an EP Online account if you are :
** A business owner. You must be a Singapore citizen, Singapore permanent resident or an EntrePass holder.

** An employee of a registered business. You must be a Singapore citizen or Singapore permanent resident.
** A foreign employee of a registered business. You must hold an Employment Pass (EP), Personalised Employment Pass (PEP), or S Pass.

To sign up for an account you’ll need :
** SingPass
** Unique Entity Number (UEN)

How to sign up :
To sign up for an account :
** Log in to Work Pass Account Registration (WPAR) using your SingPass.

** Follow the instructions on the screen.
** If the application is successful, you will get a one-time PIN. This PIN will be mailed to your given address within 7 working days after the approval.

** Use the PIN to log in to EP Online for the first time.
** During registration, an administrator (admin user) has to be appointed. This person should preferably be the business owner, a director or a senior employee.

** The administrator can add another administrator (total 2) and up to 4 users. Having a second administrator is advisable to minimise disruption if the administrator leaves your organisation or is not available.

2. Sign Up for an account – Employment Agencies
You can apply for an EP Online account as an employment agency to transact on behalf of your clients.

To sign up for an account you’ll need :
** SingPass
** EA licence number

How to sign up :
To sign up for an account :
** Prepare the required documents (download all forms):
i. Complete the “Apply for or Manage EPOL / WPOL access (Employment Agencies)” form.

ii. Complete the “Declaration for EP Online / WP Online User Agreement” form.

iii. Note : The Declaration Form for the EP Online / WP Online User Agreement must be signed by a key appointment holder.
iv. A copy of any key appointment holder’s NRIC (front and back).

** Submit the documents via iSubmit. Choose option 3 : EP Online & WP Online Accounts Administration.
** If the application is successful you will get a one-time PIN. This PIN will be mailed to your given address within 7 working days after the approval.

** Use this PIN to log in to EP Online for the first time.
** The administrator must be a registered key appointment holder or employment agency personnel.

** The administrator can add another administrator (total 2) and up to 4 users. Having a second administrator is advisable to minimise disruptions should one administrator leave your organisation or is not available.