cellone.bm : Prepaid Top-Up Bermuda

Organization : CellOne
Type of Facility : Prepaid Top-Up
Country: Bermuda

Website : http://www.cellone.bm/

Prepaid Top-Up :

Top-up now or access your account online!

Related : EasyPark Top Up Online Bermuda : www.statusin.org/8425.html

My Prepaid Account :
Check your account balance, expiry date, manage data services, update credit card payment information and review your call history any time of day or night.

Manage your monthly account any time of day. My CellOne online billing gives you 24/7 secure access to the following convenient features:
** Check your account balance
** View, download and save your monthly bill. Be kind to the environment by reducing paper waste
** Pay bills directly. Avoid processing delays with our up-to-the minute credit card payment processing system
** See up to 6 months of past bills to help manage your expenses

Register Today! : https://myaccount.cellone.bm/MyAccount/www/index.html

Corporate Customers are welcome to contact our Business Solutions Specialists for all billing inquiries at corporatesales AT cellone.bm.

Sign In:
Please enter your Prepaid Number and Password to sign in

Sign In Here : https://prepaid.cellone.bm/selfcare_pp/login.aspx

Quick Top Up:
NEW! Now you can add credit to any active CellOne Prepaid number, not just your own!

Add credit to any CellOne Prepaid Account 24 hours a day, 7 days a week

Quick Top-Up Form : https://myaccount.cellone.bm/PrepaidTopUp

Notice:
Online Bill Pay is for active CellOne customers. If your service is currently disconnected or suspended for non-payment and you would like to make a payment, call into Customer Care to reactivate your service.

Customer Care: dial 441-700-7000

FAQ :
Why can I make calls but not receive calls?
If you are having problems receiving calls but you can make calls, there are four things to look for:
1. Ensure your phone is powered on.
2. Check that the NO SVC indicator is not on; if it’s on you are not getting a signal.

3. Check your signal strength to determine if you are in a low signal area and receiving a signal.
4. Check that your calls are not forwarded to another number.
5. Use these instructions to ensure any forwarding features are turned off;

6. Press *710; press send; listen to the confirmation tone (three beeps) and the press the End key on your cell phone; this will ensure Call Forwarding is off.
7. If this issue continues please call us on 611 from your cell phone or at (441) 700-7000 from a land line phone.

Why can I not make or receive calls?
If you are unable to make or receive calls, do the following :
1. Check your signal strength to ensure you are receiving a good signal.

2. Check to ensure the “No Service” indicator is not displayed on your phone. If you are receiving a good signal and service try to power cycle your phone by removing the battery while the phone is on, leaving it off for about 3 seconds.

3. Put the battery back on, turn the phone on, and attempt to make your call again.
4. If this does not resolve the issue please call us from a land line phone at (441) 700-7000.

Why can’t I make a call when I am inside a building?
Typically when a wireless phone is not fully operating while inside of a home or building, it is because of the interference with our cellular towers. You may not be receiving a full signal when trying to connect your calls because a wireless signal is limited when it tries to pass through brick, steel, or other material. You can usually make a call with a minimal amount of signal strength; however, receiving a call requires approximately full signal strength.

Contact Address :
Southampton :
Heron Bay Plaza
227 Middle Road
Southampton
Bermuda

Hamilton :
18 Church St.
Hamilton
Bermuda

St. George’S :
36 Water Street
St. George’s
Bermuda