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citizensinformation.ie Apply For Public Services Card Ireland : Citizens Information Board

Name of the Organization : Citizens Information Board
Type of Facility : Apply For Public Services Card
Country: Ireland

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Website : http://www.citizensinformation.ie/en/social_welfare/irish_social_welfare_system/public_services_card.html

Apply For Public Services Card :

A new Public Services Card is being introduced which is replacing the Social Services Card used to collect social welfare payments and the Free Travel Pass.

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Related : Citizens Information Board Employer Job PRSI Incentive Scheme Ireland : www.statusin.org/7150.html

The card was first introduced in 2012. It is being rolled out to people getting certain social welfare payments and to new applicants for other social welfare payments. If you apply for, or are currently getting a social welfare payment (including Child Benefit) you may receive an invitation to register for your Public Services Card.

The Public Services Card is issued, by invitation only, in one of 2 ways:
** Face-to-face registration – see ‘Registering for a Public Services Card’ below
** Postal registration see ‘Postal registration’ below

What information will this card display?:
The front of the card will hold a person’s name, photograph and signature, along with the card expiry date. The back of the card will hold the person’s PPS Number and a card number. It will also hold a magnetic stripe to enable social welfare payments such as pensions be collected at post offices.

If the person holding the card is entitled to free travel the card will also display this information in the top left-hand corner. If FT-P is written on the card the holder is personally entitled to free travel. If FT+S is written on the card the holder can travel with their spouse, partner or cohabitant. If FT+C is written on the card the holder can have a companion (over 16) travel with them for free (because they are unable to travel alone for medical reasons).

Registering for a Public Services Card:
Face-to-face registration for a Public Services Card is called SAFE (Standard Authentication Framework Environment) registration.

The Department of Social Protection will send you a letter with your SAFE registration appointment. SAFE registration takes about 15 minutes to complete and usually takes place in your local social welfare office or Intreo centre. It is important that you attend for your appointment. It will help to avoid any potential difficulty with access to social welfare payments in the future. During this appointment your photograph will be taken and your signature recorded for your new Public Services Card, which will be posted to your home address. You will also be asked for the answers to some security questions.

You must bring certain documents with you to your appointment to prove your identity and address. You should also bring the letter you got confirming your appointment. If you currently have a Social Services Card (a swipe card used to collect social welfare payments), bring that with you too.

Postal registration:

Some current Department of Social Protection (DSP) clients can be issued with a Public Services Card by postal registration. If this applies to you the DSP may write to you asking your permission to use data that is already held by a government department (such as your passport photograph or Free Travel Pass photograph). If you give your consent to this data being used your Public Services Card can be issued directly by post and you do not need to visit an office to register in person. The letter will also ask you for answers to some security questions. These answers will be used to check your identity if you need to contact a DSP helpline.

Where to apply:
Note that currently the Public Services Card is issued by invitation only. You cannot request one. If you have general questions about the card or the registration process you can use the Department of Social Protection’s online query form.

Face-to-face SAFE Public Service Card registration can be carried out in certain Intreo centres and social welfare local offices.

If you have questions about the ‘face-to-face’ registration process contact:
Client Identity Services
Department of Social Protection
Shannon Lodge
Carrick-On-Shannon
Co. Leitrim

Locall:1890 927 999

If you have questions about the ‘postal’ registration process contact:

Department of Social Protection
Social Welfare Services Office
Main Streeet
Ballybay
Co. Monaghan

Locall:1890 800 124

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