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J&T Express Parcel Tracking (Trace & Track) Philippines :

Organisation : J&T Express
Facility Name : Trace & Track (Parcel/Package/Shipment)
Country : Philippines
Website :

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How To Track J&T Express Parcel Online?

You can track your packages by using our service platforms: website, mobile app and 24/7 hotline. Monitor your package in real time via these platforms.To track J&T Express parcel, Follow the below steps

Related / Similar Facility : SPX Express Philippines Tracking

Step-1 : Go to the link
Step-2 : Enter the Tracking Number
Step-3 : Click On Search Icon

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FAQ On J&T Express

Frequently Asked Questions FAQ On J&T Express

Should I package my shipment?
Yes. But if package needs enhancements, our Courier will advise.

What is the best way to package my shipment?
** All items should be packed carefully before the rider arrives to pick up your shipment.
** Materials such as bubble wrap, styrofoam or styroflakes help to make sure that your package is shock resistant.
** Customers may also avail of our J&T boxes to be paid separately from the shipping fee.

We have four sizes of boxes:
** Php 30 for extra small box (30x24x15cm) that can carry 3 to 4 kilograms of items.
** Php 40 for small box (36x27x18cm) that can carry 4 to 5 kilograms of items.
** Php 50 for medium box (46x30x23cm) that can carry 6 to 9 kilograms of items.
** Php 80 for large box (60x36x32cm) that can carry 10 to 12 kilograms of items.

Are there any limitations on the goods that I can send via J&T Express regarding weight and dimensions?
Yes, we only accept up to 50 kilograms maximum on the weight of the package. For express shipments, items with length of more than 1.5 meters on one side will not be accepted.

Are there restrictions on the goods that I can send via J&T Express?
Yes, Here is a list of restricted items for shipping:
a) Dangerous goods & biological reagents such detonators, gunpowder, firecrackers, gasoline, alcohol, kerosene, Tung oil, lacquer, matches and pesticides;
b) Narcotic drugs and psychotropic substances, such as opium, morphine, cocaine, etc.
c) Items prohibited by circulation or delivery by national laws, such as arms, tobacco, currency, antiques, gold and silver jewellery, precious metals;
d) Perishable items such as fresh meat and fresh fish;
e) Various reactionary newspapers and magazines, publicity materials and obscene or indecent articles;
f) Specimens of various living animals, liquids and various animal corpses;
g) Other items that are prohibited by law and inappropriate packaging materials.

Which measurements do I need to provide for my package?
** Kilograms (kg) in weight & centimetres (cm) in dimensions
** Weight Calculations are based on the actual weight of the package versus the volumetric weight, accounted whichever is higher.

What is volumetric weight?
Volumetric weight, sometimes also called “dimensional weight”, is a billing technique which takes into Account the length, width and height of a package.

a) Length: measure first left to right;
b) Width: measure front to back;
c) Height: measure top to bottom.

Should I send fragile items?
Yes, but our Courier will advise if it needs enhancements on packaging as we label all our fragile item shipments for proper handling.

How do I label my package?
We will provide an Air Waybill (AWB) or Electronic Waybill (E-waybill). Please make sure to provide all details correctly. Errors or mistakes can cause delays.

J&T Express Contact

Call : (02) 8911-1888

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