lesco.gov.pk Connection Procedure Domestic, Commercial Pakistan : Lahore Electric Supply Company Limited

Name of the Organisation : Lahore Electric Supply Company Limited (lesco.gov.pk)
Type of Announcement : Connection Procedure Domestic, Commercial, Industrial
Country : Pakistan
Website : http://www.lesco.gov.pk/

Lesco Electricity Connection

Domestic (A1), Commercial (A2), Industrial (B1, B2) & OTHERS

Related : Lahore Electric Supply Company Pakistan Online Complaints Management System : www.statusin.org/682.html

Documents Required For Lesco Connection

Following documents are required for Lesco Connection

** Application Form
** Abridged Conditions of Supply
** Attested Copy of National Identity Card of Applicant

** Attested Copy of National Identity Card of witness
** Attested Copy of Property Ownership Proof
** NOC from Owner in case of Tenant

Additional Documents For Industrial Connections (FOR Limited Companies) :
** Resolution from Board of Directors in Favor of Signatory
** Certified True Copy of Memorandum of Articles of Association
** Certified True Copy of Form-29

Estimated TIME SCHEDULE

PHASE 1 :
Sr. # | Activity/Details | Days :
1 Registration 1
2 Survey & Estimation 2
3 Demand Notice (DN) of Capital/Security 7
PHASE TIME 10

PHASE 2 – After payment of DN and Test Report (where required) :
1 Wiring Test Report Verification 5
2 Service Connection Order(SCO)/Material Release Order(RO) 2
3 Energization of Connection 10
PHASE TIME 17
TOTAL CONNECTION TIME 27
(Time taken by applicant for payment of DN excluded)

How To Apply For Lesco Connection?

To Apply For Lesco Connection, follow the below steps

1 The DN can be collected by the applicant on specific date given on the receipt of application from concerned office, otherwise it will be dispatched through post.
2 Payment of DN is to be made in the designated bank/branch.
3 Test Report is to be submitted along with the payment of security in the bank.
4 Test report shall be verified by concerned office.
5 Release Order will be issued by Sanctioning Authority along with SCO.

FAQs On Lesco

Frequently Asked Questions (FAQs) On Lesco

1. What is a detection bill ?
Detection Bill is served for:
1. illegal abstraction of electricity or consumption of energy;
2. direct hooking and
3. on account of slowness etc.

In case of direct hooking, whoever is found to have connected his installations, appliances and apparatus with the works of licencee (LESCO), for the purpose of supply of energy without its written consent, requires an FIR to be lodged with Police.

Further to compensate the loss sustained on account of theft of electricity, a detection/assessment bill is to be served, as per laid down procedures. The owner or occupier of the premsis which are found, for the time being, connected illegally for the purpose of supply of energy with the works of licencee are liable for the payment of detection/assessment bill prepared and served.

Detection bill on account of slowness is to be served for slowness observed in the meter on mechnical or technical ground. Slowness is checked either with a Check Meter or by getting the meter tested with a appropriate testing equipment.

Slowness is only attributed to mechanical or technical faults where ascertained that element of dishonest abstraction or consumption of energy is not involved. Charging on account of slowness continues till the meter is replaced. The period and amount of energy supplied to the consumer is determined/assessed after considering results of Check Meter/testing equipment, consumption pattern, sanctioned load, connected load or any other suitable criteria of the connection.

Although utmost care is exercised in the preparation of detection/assessment bill, however if at all you find any discrepancy or you have any other reservation, please report to your concerning officer. Remember to clear your dues immediately or your electricity connection may be disconnected.

2. I was receiving petty bills for the last two months, all of sudden this month I have received a huge bill. What can be the reason ?
Checking the digits on your electricity utility meters never hurts, especially when the benefits involve saving energy and money. By learning how to read your electric meter, you can monitor your efforts and avoid being over charged or undercharged by the utility company. Electricity meter are read once a month on the date given on your consmuer electricity bill. If you know, your meter has not been read, inform your subdivision.
If you observe a sizable difference when comparing the reading, this could result over charge or under charge in your next bill. In either case, please get it corrected .

3. What is a slab benefit ?
Slab benefit is automatically computed by the computer on bills containing accumulated consumption charges, on being undercharged due to wrong assessment in the past and the fault of not billing the consumer for actual consumption regurlarly every month or of under assessment in the past lies with the department.

4. Where from I can get installments on my bill ?
Installments are not admissible at running bill. However installments can be given on arrears of electricity dues outstanding against the consumer and whenever electricity dues are allowed to be paid in installments, interest is charged at the prevailing bank rates.

In case of general connections for arrears amounting to Rs. 5,000/- SDO is competent for not more than three equal monthly installments. Arrears amounting to Rs. 50,000/- XEN is competent for not more than three equal monthly installments. Arrears amounting to Rs. 100,000/- SE is competent for not more than three equal monthly installments. CEO is competent for not more than six equal monthly installments.

It is to be noted that the powers are only exercised in genuine and deserving cases and where the consumer has not defaulted in payment during the last six months. A written undertaking from the consumers concerned is obtained which should say that he would pay the installment bills, along with the current consumption bills regularly and he will not make any further request for the recovery of the electricity dues by installments as a condition precedent to his retaining the electricity connection.

5. Electricity at my place was disconnected due to non-payment. Now that I have cleared my dues, how can I get my place reconnected?
All the disconnected consumers are reconnected only after clearance of outstanding dues. A reconnection order (RCO) is authorized by concerning Customer Services Officer (CSO) .
In case of arrears of electricity dues from the defaulting disconnected consumers applying for reconnection and installments, a written undertaking will be obtained on a stamped paper of the required value to the effect that until the arrears are cleared in full, along with his current consumption charges, his premsis is liable to be disconnected forthwith due to nonpayment of any installment or current consumption bill.

For reconnection apart from other formalities fresh security deposit is also to be paid, at the prevalent rates and you will have to execute fresh agreement as a condition precedent to obtaining reconnection. Supply to the premsis will be restored only on the payment of first installment and completion of all other necessary formalities.

6. I have received arears on my bill, whereas I have nothing outstanding, what can I do now?
If arrears have been included erroneously, you can get it corrected, on showing your previous bill’s bank receipt, from subdivision, customer service centers or from the bank branch while depositing your bill.
If you have received disconnection notice on the bill because of arrears, and you have already cleared those, you can get it reversed on showing bank receipt to the customer service officer of division.

7. I have a domestic connection but now I want to open a Boutique at my place, am I required to get my Tariff changed?
Yes, however, change of tariff is permissible only on running connection and where technically feasible.
You will have to pay following charges/cost:
** If you have availed any benefit or subsidy in capital/service connection cost at the time of getting connection at exiting tariff.
** Cost of material required to effect change of tariff.
** Difference of security as per prevailing rates.
** Assessment bill for unauthorized use of electricity for tarrif other than sanctioned i.e. if higher tariff is applicable and you have already changed the mode of use of electricity.

8. I have installed new plant at my shop, now how can I get my load extended?
A & A form is used to apply for the extension of load.
On depositing the difference of security between sanctioned load and applied load, you can extend your load and avoid inconvenience. In addition to this you may also be required to deposit following charges/cost
** If you have availed any benefit or subsidy in capital/service connection cost at the time of getting connection at exiting load.
** Cost of material required to effect extension of load.

9. I am receiving defective estimated (def est) reading on my bill, what is that?
If your meter is declared defective, you would be receiving an assessed bill based on your consumption during the corresponding months of last year, that is estimated bill due to defective meter at your premises, which should be replaced immediately. It is the policy of the company, on observing a defect in the meter, a ‘Check Meter’ is installed immediately, so that accurate electricity consumption is measured and correctly charged. However due to certain unavoidable circumstances, if Check Meter is not installed you would be receiving estimated bills marked ‘def est’. It is further added that on the same bill age of defective estimated bills is also recorded and if your meter is not replaced within 2 to 3 months you should contact your subdivision.

10. I have bought this place recently, the bills I receive are in the name of previous owner, how can I get it corrected?
Change of name is applied in the same manner as prescribed for new connection .

11. I want to get my sanctioned load reduced, do I have to pay anything extra?
Difference of security deposit on revised/current rates is not to be charged for reduction of load.

12. In my area there are frequent problems of electricity shutdowns, where to go now?
Dear customer there can be number of reasons for the shutdowns, but the most frequent problem encountered is overloading of distribution system. In order to get it rectified please contact your subdivisional officer, who will be able to indicate exact nature of problem in your area and remedy for that.

13. I have not received my bill?
Dear customer duplicate bills are available at our customer service centers. If you are frequently not receiving your bills in time, please contact your subdivisional office

14. How can I get my connection shifted to a new place?
Shifting of connections is allowed on certain terms and conditions, where technically feasible.
** The new proposed site is in the name of the owner of the connection or of his legal heir. In case new site is in the name of legal heir, ‘change of name’ will also be processed simultaneously as per relevant rules.
** You will have to pay dismantlement charges, reinstallation charges and cost of extra material and equipment required for the shifting of connection.
** You will also have to update security deposits as per fresh/prevalent rates.
** And there are no arrears outstanding against the connection

Additional Simplified Procedure

To apply for a new electricity connection from Lesco, you can either apply online or in person at the Lesco office. To apply online, you can visit the Lesco website and follow the instructions on the “New Connection” page.

You will need to provide the following information:
** Your name and contact details
** The address of the property where you want the connection
** The type of connection you require (domestic, commercial, etc.)
** The load requirement (in kilowatts)
** The required documents (see below)

Once you have submitted your application online, you will receive a tracking ID. You can use this tracking ID to check the status of your application on the Lesco website. To apply in person, you can visit the Lesco office in your area and submit a hard copy of your application form. The required documents are the same as for the online application.

The required documents for a new electricity connection from Lesco are:
** A copy of your ID card or passport
** A copy of your property documents (e.g., title deed, lease agreement)
** A recent passport-sized photograph
** A demand notice (if applicable)

The demand notice fee is the cost of installing the electricity connection. The fee depends on the type of connection and the location of the property. You can find the demand notice fee for your area on the Lesco website.

Once your application has been approved, Lesco will send you a demand notice. You will need to pay the demand notice fee in order to proceed with the connection. Once the fee has been paid, Lesco will schedule a date for the connection to be installed.

The installation process usually takes a few days. Once the connection is installed, Lesco will activate it and you will be able to start using electricity.

Here are some additional tips for applying for a new electricity connection from Lesco:
** Start the application process early. The application process can take a few weeks, so it is best to start it early.
** Make sure you have all the required documents before you start the application process.
** Double-check your application form before you submit it. Make sure all the information is correct.
** Pay the demand notice fee in full. If you do not pay the fee in full, the connection will not be installed.
** Be patient. The installation process can take a few days.