Organisation : The Tourism Infrastructure and Enterprise Zone Authority (TIEZA)
Facility Name : Pay Travel Tax Online (Online Travel Tax Services System OTTSS)
Country : Philippines
Website : https://tieza.gov.ph/online-travel-tax-payment-system/
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What is TIEZA Online Travel Tax Services System?
TIEZA’s Online Travel Tax Payment System (OTTPS) is an online payment portal designed to provide a more convenient way of paying travel taxes. You may access the TIEZA OTTPS portal by visiting https://traveltax.tieza.gov.ph
How To Pay TIEZA Travel Tax Online?
Conveniently pay your travel tax through our new Online Travel Tax Services System OTTSS by following the below steps
** Visit https://traveltax.tieza.gov.ph
** Select the type of travel tax you wish to pay- First Class or Economy/Business Class.
** Create a one-time account by providing your email address and Passport Number.
** Enter your Ticket Number, Mobile Number, Departure Date and Country of Destination.Ticket Number or Electronic Ticket Number may appear as Booking Reference, or Number or Record Locator, or Confirmation Number in your ticket or boarding pass.
** A generated Reference Number will be sent to your email or mobile number. Please note that the Reference Number expires after 24 hours upon being generated.
** Using the Reference Number, pay online via your Visa/Master/JCB Credit or Debit Card (through Maybank Payment Gateway) or Bayad Center Mobile App (Credit/Debit Cards, E-Wallet, Paypal), or over the counter through Bayad Center Branches nationwide.
** An email containing an Acknowledgment Receipt (AR) will be sent to you confirming you have successfully paid the travel tax.
** Print two (2) copies of the AR and present them to the airline check-in counter prior to boarding.
FAQ On TIEZA Online Travel Tax Services System
Frequently Asked Questions FAQ On TIEZA Online Travel Tax Services System
Who are required to pay travel tax?
The following individuals traveling abroad are required to pay travel tax:
** Filipino Citizens,
** Taxable Foreign Passport Holders, and Non-immigrant Foreign Passport Holders who have stayed in the Philippines for more than one (1) year are eligible to pay through the TIEZA payment portal
Who are exempted from paying the travel tax?
** Filipino citizens who are permanent residents abroad
** Balikbayan visitors, who have stayed in the Philippines for less than a year.
** Overseas Filipino Contract Workers
Which travel tax rates can be settled through the OTTPS?
Currently, you can settle your full travel tax payments using the OTTPS. TIEZA is continuously upgrading the system to facilitate other travel tax payments in the future.
How much are the full travel tax rates?
** For First Class Passage: P2,700.00
** For Economy/ Business Class Passage: P1,620.00
How much is the convenience fee per transaction?
** Convenience Fee of Php 50.00 (credited to CIS Bayad Center Inc. as payment gateway for the OTTPS)
** Additional 2% Merchant Discount Rate (MDR) for use of Credit or Debit Cards
What credit and debit cards are accepted by the OTTPS?
You may pay online using your Visa/Master/JCB Credit or Debit Card through the Maybank Payment Gateway.
Is there a cut-off time for payments?
The cut-off time is 11:59 PM. All payments made after the cut-off will be considered as transaction of the following day.
How will I know if the transaction I made is successful?
A successful transaction message box will be automatically displayed after processing your payment. A confirmation of your successful transaction will also be sent to your email or mobile number.
If you do not find an email confirmation in your inbox, please check your spam or junk mail folder. Otherwise, please contact our customer support for assistance (please refer to item no. 14 for contact information).
How can I get a receipt from my transaction?
The email confirmation of your successful payment will contain an Acknowledgment Receipt (AR). Please print two (2) copies of the AR and present them to the airline check-in counter prior to boarding.
Bayad Center Customer Care:
(02) 8 672 5777
0920 966 3000 / 0917 836 3000
6:00 AM to 12:00 AM
Monday to Friday
TIEZA Central Office:
(02) 8 249 5987
7:30 AM to 5:30 PM
Monday to Friday, except Holidays
Additional Simplified Procedure
To pay TIEZA travel tax online in the Philippines, you can follow these steps:
1. Go to the TIEZA website at traveltax.tieza.gov.ph.
2. Select the type of travel tax you wish to pay: First Class or Economy/Business Class.
3. Create a one-time account by providing your email address and Passport Number.
4. Enter your Ticket Number, Mobile Number, Departure Date, and Country of Destination.
5. A generated Reference Number will be sent to your email or mobile number. Please note that the Reference Number expires after 24 hours upon being generated.
6. Using the Reference Number, pay over-the-counter through authorized Bayad partners nationwide, or pay online via your Visa/Master/JCB Credit or Debit Card (through Paymaya Payment Gateway).
** Over-the-counter: Bayad Center, SM Malls, Robinsons Malls, Cebuana Lhuillier, and other authorized Bayad partners.
** Online: Paymaya Payment Gateway
Once you have successfully paid your travel tax, you will receive a Travel Tax Receipt. You will need to present this receipt at the TIEZA counter at the airport before you can check in for your flight.
** The Travel Tax Receipt is valid for one year from the date of payment.
** If you are traveling with a minor child, you will need to pay a separate travel tax for the child.
** If you are traveling on a round-trip ticket, you will only need to pay the travel tax once, before your departure flight
Here are some additional tips for paying your TIEZA travel tax online:
** Make sure to have your passport and ticket number ready before you start the payment process.
** Review all of the information carefully before submitting your payment.
** Keep your Travel Tax Receipt in a safe place until you board your flight.