ofwrecords.dmw.gov.ph : POEA OFW Records Online Appointment System (OROAS) Philippines

Organisation : Deparment of Migrant Workers
Facility Name : POEA OFW Records Online Appointment System (OROAS)
Applicable For : Overseas Filipino Workers (OFWs)
Country : Philippines
Website : https://ofwrecords.dmw.gov.ph/index.php

What is POEA OFW Records Online Appointment System?

POEA OFW Records Online Appointment System (OROAS) is a service provided by POEA Central Records Division for Overseas Filipino Workers (OFWs), members of the family, relatives and other parties who wanted to secure OFW Information.

Who May Avail POEA OFW Records Online Appointment System?

** All Overseas Filipino Workers whose employment documents were processed by Philippine Overseas Employment Administration (POEA) or Philippine Overseas Labor Office (POLO) and were issued a valid Overseas Employment Certificate (OEC) and/or Exemption Number for Balik-Manggagawa/Returning Worker.
** OFWs, their families/relatives, recruitment and manning agencies, private entities, and government agencies.
** Please refer to POEA Advisory No. 40 and Documentary Requirements posted in the website.

Benefits of POEA OFW Records Online Appointment System

The goal of this service is for the client to save time and assurance to be served and to obtain a certified copy of their previous and latest deployment records available in the POEA OFW Database, Digital System Retrieval, Manual System Retrieval, and Balik-Manggagawa (BM) Online Records Picker.

Since the request for verification/certification of OFW Records is done through online appointment system, OFWs:
1) can choose a schedule at their convenience;
2) can make an online appointment through the website anytime, 24/7, without the hassle of going to the POEA Main Office;
3) are assured to be accommodated during their schedule. It will be cost efficient for the OFWs since they will not return to POEA if not accommodated on the day of visit.

How To Register For POEA OFW Records Online Appointment System?

1. Register at ofwrecords.poea.gov.ph or go to POEA official website, www.poea.gov.ph and click OFW Records Online Appointment System.
2. For New Users, click the New User button to go to Register/Make an Appointment button. Fill up the required information and select your desired Appointment Date and Time.
3. For Previous Users, just login your previous Appointment Reference Number (ARN), Mother’s Maiden Name, Last Name, First Name to open and edit your account to update the information saved in the POEA OFW Records Online Processing System. Select your desired Appointment Date and Time.
4. After a successful submission, the Request for Verification/Certification of OFW Records Form or Appointment Form will be displayed, then click “Print”.
5. Bring your printed Request for Verification/Certification of OFW Records Form or Appointment Form to POEA Central Records Division on your scheduled date and time together with the corresponding requirements.

FAQ On POEA OFW Records Online Appointment System

Frequently Asked Questions FAQ On POEA OFW Records Online Appointment System

What is an OFW Information/Records?
Refers to a document containing the information and deployment records of an Overseas Filipino Worker verified from the POEA Database System, Digital System Retrieval, Manual Retrieval, and Balik-Manggagawa (BM) Online Records Picker.

I am a tourist who was employed overseas, do I have records in the POEA OFW Database System?
Workers with tourist visa, visit visa, resident visa, sponsored visa, on-the-job training, cross-country, and direct-hired who were employed overseas but did not proceed to any POEA or POLO office/s for documentation of employment and processing of OEC, and those who were not yet deployed, and illegally processed and undocumented, do not have records in the POEA OFW Database System. Hence, need not apply for OFW Online Appointment System since no record will be issued.

What is an Appointment Reference Number (ARN)?
Refers to the Number which will be generated by the OFW Records Online Appointment System upon completion and submission of the required information. The ARN can be used to open and edit your account to update the information saved in the OFW Records Online Appointment System. You are responsible for maintaining the confidentiality of your ARN and account, and are fully responsible for all activities that occur under it.

Where can I find my Appointment Reference Number?
You can find your Appointment Reference Number at the upper right portion of your printed request form, above your confirmed appointment date and time.

What will I do if I forgot my last Appointment Reference Number or the system do not recognize it?
For assistance, please contact the POEA CRD Technical Support Team through email address: crd@poea.gov.ph or telephone number, (02) 721-9489 (Central Records Division) from 8:00 a.m. to 5:00 p.m., Monday to Friday except holidays.

Is securing an OFW Information/Records, free of charge?
Yes, it is free of charge. However, you need to print and present the Request for Verification/Certification Form generated by the OFW Records Online Appointment System together with the requirements on your confirmed appointment date and time.

Additional Simplified Procedure

The POEA OFW Records Online Appointment System (OROAS) is a service provided by the POEA Central Records Division for Overseas Filipino Workers (OFWs), members of the family, relatives and other parties who wanted to secure OFW Information.

This system allows OFWs and their authorized representatives to book an appointment online to request for verification and certification of OFW records. This service is available at the POEA Central Office in Ortigas, as well as in the POEA Regional Offices in Calamba, Laguna and Bacoor, Cavite.

To book an appointment, you will need to create an account on the OROAS website. Once you have created an account, you can log in and select the office location, appointment date, and time of your choice. You will also need to select the type of request you are making, such as verification of employment contract, certification of work experience, or certification of membership in a POEA-accredited recruitment agency.

Once you have booked your appointment, you will need to print out the appointment confirmation form and bring it with you to your appointment, along with the required documentary requirements.

The following are the documentary requirements for securing OFW records:
** Accomplished Online Appointment Form
** Written consent of the OFW for the release of his/her Information/Record (if applicable)
** Proof of relationship with OFW (Original or Authenticated or Certified True Copy) (if applicable)
** Identification document with picture (Passport, driver’s license, PRC card, NBI clearance, company ID, etc.)

For Deceased OFW:
** Death certificate of the OFW
** Proof of relationship with the deceased OFW

The OROAS is a convenient and efficient way to secure OFW records. By booking an appointment online, you can avoid long queues and waiting times.

Here are some additional tips for securing OFW records through the OROAS:
** Make sure to book your appointment in advance, especially if you are planning to visit the POEA Central Office in Ortigas.
** Arrive at your appointment on time. If you are late, your appointment may be cancelled.
** Bring all of the required documentary requirements with you to your appointment.
** Be prepared to pay the applicable fees for the service.