zra.org.zm Tax Payer eReturn Filing : Zambia Revenue Authority

Name of the Organization : Zambia Revenue Authority
Type of Facility : Tax Payer eReturn Filing
Country: Zambia
Website : https://www.zra.org.zm/

How To File ZRA Tax Payer eReturn?

This guide has been prepared with a view to provide a step-by-step guidance to the taxpayers in filing e-returns. Filing of e-return will save time and will be more convenient for the taxpayer.

Related / Similar Service :
ZRA Tax Payer Registration

A computer with internet connectivity is required for the purpose. There are six easy steps to file ZRA Tax Payer e-returns.

These steps are:
1. Login into the portal
2. Download e-return form/s
3. Filling the details in the form/s
4. Validate the form/s
5. Uploading the form/s
6. Obtaining Acknowledgement Receipt

Login into the Portal

** To Login the web portal, connect to Internet and type in zra.org.zm. In the address bar.
** Once the web portal is connected, the Home page will appear

** To Log onto the web portal, click on Login in Left Menu
** After clicking on Login, enter the Login Id and Password (for your login ID and password kindly refer to the ‘How to sign up guide’).
** After login a new screen will open.

** Click on e-Return from e-services in left menu. A new screen will be open

How To Download ZRA e-Returns Form?

** To get return, you have to download the template from the ZRA Portal. It is advisable to download the template once and store for future use.
** After selecting the tax type and/or return type, the screen will be displayed.

** To download the e-Returns forms select the appropriate tax type and click upload.
** Save the downloaded return e-Form on your computer.
** After downloading the template, data can be entered.

Filling in the Return template/form

** Fill in the template with all the applicable details
** (Note – You should have Microsoft Excel 97, 2000, 2003, 2007 or 2010 installed on your computer for this purpose.)
** After downloading the template, enable Macros. If you do not know how to do that refer to Excel Help sheet

How To Validate ZRA e-Returns Form?

** After filling in the form, click the Validate button.
** If there are errors a list of these will be displayed and you will need to correct the data.
** If there are no errors in the return template a message box will appear.
** Click ‘Yes’ as per above screen, then the system will prompt you to save the template on your computer to Validate ZRA e-Returns Form.

Upload and submit the form

** To submit the return for a given period the screen below will appear
** Select period for which return is to be filed.And click ‘Check’ to check whether you are authorised to file return for the given period or not.

** However, if you click “Upload” a pop up confrimation message will appear
** After filling up the details, click on ‘Upload’. Details will be verified by the system and if they are found correct, system will give a no error message.
** If there are errors in the template a list will be displayed.

** The system will not allow submission/upload of returns sheet until all the errors are corrected.
** Click on the ‘Submit’ button to save returns data

Functions of Zambia Revenue Authority

The Zambia Revenue Authority (ZRA) is a government agency responsible for collecting taxes in Zambia.

The ZRA has a number of functions, including:
** Assessment and collection of taxes and duties: The ZRA is responsible for assessing and collecting taxes and duties on a variety of goods and services. This includes income tax, value-added tax (VAT), customs duty, and excise duty.
** Enforcement of relevant statutory provisions: The ZRA is responsible for enforcing the relevant statutory provisions relating to taxes and duties. This includes investigating suspected tax evasion and fraud, and taking enforcement action against taxpayers who fail to comply with the law.
** Facilitation of international trade: The ZRA is responsible for facilitating international trade by providing clearance services for goods imported and exported from Zambia.
** Advisory on aspects of tax policy: The ZRA is responsible for providing advice to the government on aspects of tax policy. This includes providing information on the impact of tax policy on the economy, and making recommendations on how to improve the tax system.

Additional Simplified Procedure

Here are the steps on how to file a ZRA Tax Payer eReturn:
1. Go to the ZRA website and click on the “TaxOnline” link.
2. Sign in to your account or create a new account if you don’t have one.
3. Select the type of return you want to file.
4. Fill out the return form.
5. Upload the required supporting documents.
6. Pay the filing fee.
7. Submit your return.

Here are the steps in more detail:
1. Go to the ZRA website and click on the “TaxOnline” link.
2. Sign in to your account or create a new account if you don’t have one. You will need your TPIN and password to sign in.
3. Select the type of return you want to file. There are different types of returns for different types of taxpayers. For example, there is a return for individuals, a return for businesses, and a return for withholding agents.
4. Fill out the return form. The return form will ask you for your personal information, your income, your expenses, and any other relevant information.
5. Upload the required supporting documents. You may need to upload documents such as your income statements, your expenses, and your tax clearance certificate.
6. Pay the filing fee. The filing fee varies depending on the type of return you are filing.
7. Submit your return. Once you have submitted your return, you will receive a confirmation email.

Here are some additional tips for filing a ZRA Tax Payer eReturn:
** Make sure you have all of the required documents before you start filing your return.
** Carefully read the instructions for the return form.
** Proofread your return before you submit it.
** Keep a copy of your return for your records.