OGERO : Star Services Subscription Process Lebanon

Name of the Organization : OGERO
Type of Facility : Star Services Subscription Process
Country : Lebanon

Website : https://www.ogero.gov.lb/

Star Services Subscription Process :

List of Star Services:
Star Services are value-added optional features on Regular Telephone Line and ISDN services
** Star Services Monthly Charges

Related : OGERO Procedure To Subscribe Parental Protection Service Lebanon : www.statusin.org/5724.html

** Calling Line Identification Presentation (CLIP) Free of Charge
** Calling Line Identification Restriction (CLIR) 20,000 LL/month
** Call Waiting Free of Charge
** Call Forwarding Unconditional Free of Charge
** Call Forwarding on No Reply Free of Charge
** Call Forwarding on Busy Free of Charge
** Call Barring 5,000 LL/month
** Abbreviated Dialing 5,000 LL/month
** Three Party Calling 5,000 LL/month
** Hot Line 3,000 LL/month
** Line Hunting (PBX) 1,500 LL /month/number
** Alarm Call Each call 250 LL

Note:
** For all these services, you need a telephone set with Tone capability.
** Except for the deposit fee, all fees shown above are subject to a 10% VAT.
** There is no installation fee for all features listed above, just a 2000 L.L. stamp.
** Provisioning of CLIR feature is subject to MoT clearance.
** CLIP feature is provided for free with the ISDN BRA service.

Star Services Pricing Packages
Subscribe to Star Services to your choice

Package 1: FREE
Features Included: CLIP, Call Waiting, and Call Forwarding

Package 2:  15,000 LL/month
Features included: CLIP, Call Waiting, Call Forwarding, Abbreviated Dialing, Hot Line, Three Party Calling, and Call Barring.

Note:
** Except for the deposit fee, all fees shown above are subject to a 10% VAT.
** There is no installation fee for the packages listed above, except for the 2000L.L stamp.
** Monthly Charges for this package will appear on your telephone Bill

Star Services Subscription Process:
Visit your local OGERO Sales Office to complete an Application Form, and provide a copy of the following:
** Identity Card or Valid Passport
** Latest Telephone Bill

Or, Dial 1515 from your telephone line and apply for the required Star Service except for PBX and Call Forwarding.

Note:
Provisioning of CLIR feature is subject to MoT clearance.

FAQs :
How can I verify my usage?
You first need to create an online account with OGERO. After this, you can log in to your account by entering your username and password, you enroll your number, and then you click on the view usage link.

Does my usage get reset by the beginning of the month?
Yes, any unused volume from your quota will expire by the end of the month.

Do I pay for my DSL usage seperately, by the end of the month, or is payment done with my telephone bill?
Payment for DSL subscription and usage will show on your telephone bill and will be issued every month.

The first month for which I have installed the DSL line, do I pay for the entire volume or only for the used volume?
OGERO will only charge for used volume during the first month of installation. During the following months the charge will be according per volume, used or not used.

What do I do if I forget my password?
Send us a mail by clicking on contact us from any page on our website, and include your username, telephone number, the installation date, and the amount of the last paid bill. We will mail you your password.