Application For e-Services : Botswana Unified Revenue Service

Name of the Organization : Botswana Unified Revenue Service
Type of Facility : Application for e-Services
Country : Botswana

Official Website : http://www.burs.org.bw/

BURS Application For e-Services

The BURS online application form is to be completed by the taxpayer to authorize access to the taxpayer’s profile on the BURS e-Services. The services available online are Taxpayer registration, VAT returns submission, notification services via email and SMS.

Related / Similar Service : Botswana Public Officers Welfare Fund

You can submit the completed form to any BURS Office :
** LTU (Relationship managers),
** Regional Offices (Managers),

Documents Required :
**Signed Letter of authority on letter head and taxpayer stamped
**Attach certified copy of Omang or Residence permit/Passport

If this form is not submitted to BURS the online profile will be suspended after 14 days.

The form will be processed within a week

e-Services Login

Log In Information :
Email :
Please use your actual email as it will be used for sending of important messages and for your user account restoration in case your user account is lost.

Password :
Please select a strong password of no less than 10 characters and keep it secret from other persons. Do remember that strong and tightly kept password is the most important factor for the safety of your account.

We would like to assist:
Contact our call center for information @ | 17649

FAQ On BURS

Who heads the operations of BURS?
BURS is headed by a Chief Executive Officer, designated as Commissioner General.

When was it established?
The Botswana Unified Revenue Service (BURS) was established by an Act of Parliament in 2004, the Botswana Unified Revenue Service Act of 2003 and came into operation in August 2004.

Why was it formed?
BURS was established at a time when efficient tax collection was identified as a necessary part of the Government’s ability to fulfil both its governance and its civic duties..

Which Departments were merged?
The Departments of Customs & Excise and Taxes were brought together to form BURS. These now make up the core divisions of BURS namely Customs & Excise Division and Internal Revenue Division

What is the mandate of BURS?
The mandate of BURS is to perform tax assessment and collection functions on behalf of the Government of Botswana and to take appropriate measures to counteract tax evasion and to improve taxpayer service

Which Revenue Acts does BURS administer?
BURS administers 4 (four) Revenue Acts; Income Tax, Value Added Tax (VAT), Customs & Excise and Capital Transfer Tax

How is BURS spread across the country?
BURS has a head-office based in Gaborone, five regional offices in Francistown, Gaborone, Lobatse, Maun and Selebi-Phikwe, four satellite offices in Jwaneng, Mahalapye, Palapye and Serowe and is responsible for all borders, airports and airfields in the country.

About Us :
The mandate of the BURS is to perform tax assessment and collection functions on behalf of the Government and to take appropriate measures to counteract tax evasion on the one hand, and to improve taxpayer service to a much higher level on the other.

Additional Simplified Procedure

Here are the steps on how to avail BURS e-Services:
1. Go to the BURS website: https://www.burs.org.bw/.
2. Click on the “e-Services” tab.
3. Click on the “Register” button.
4. Enter your TIN (Tax Identification Number).
5. Enter your email address.
6. Create a password.
7. Click on the “Register” button.

You will receive an email with a verification link. Click on the verification link to activate your account. Once your account is activated, you can start using BURS e-Services.

Here are some of the services that you can avail of:
** Taxpayer Registration: You can register as a taxpayer online.
** VAT Returns Submission: You can submit your VAT returns online.
** Notification Services: You can subscribe to notification services to receive alerts about your tax status.
** Online Payment: You can pay your taxes online.

For more information about BURS e-Services, you can visit the BURS website or contact the BURS helpdesk.

Here are some additional tips for availing BURS e-Services:
** Make sure that you have a valid TIN before you register for BURS e-Services.
** Keep your password safe and secure.
** Do not share your password with anyone.
** Update your contact information regularly so that you can receive notifications from BURS.
** If you have any problems with BURS e-Services, you can contact the BURS helpdesk.