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Organization : National Health Insurance Scheme
Facility : NHIS Membership Mobile Renewal
Country : Ghana
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NHIS Membership Mobile Renewal

The National Health Insurance Scheme membership has introduced the mobile renewal service that allows members to renew their membership without any much hassle. This is because the government has successfully deployed the NHIS Mobile Renewal Service in all districts across the country.

You can access it and renew your NHIS membership just by dialing *929# from any phone network. The Mobile Renewal Service takes away the time-wasting periods and other inconveniences at NHIS District Offices when going for renewals.

How to Renew?

Steps to renew your NHIS Membership
** Dial *929#
** Select Option 2
** Select NHIS Card
** Enter the 8 Digit Membership Number
** Press Send
** Follow the instruction for payment

Check NHIS Membership Validity

** Dial *929# – All Networks
** Choose Option 1
** Select NHIS Card
** Enter Your Membership Number

If you are uncertain of anything, kindly call the NHIS Call Centre on 054-444-6447 or 030-274-6447. You can also contact the office via the shortcode 6447 on the MTN and Vodafone networks.


1. Where can one register?
District NHIS office.

2. I have a new born baby. Do I have to register him before he can be treated under the NHIS?
No. Your child can be treated using your NHIS card until he/she is three months old. However, your child should be registered by the time he/she is three months old.

3. How long does it take to renew my membership?
Renewal of membership is instant if you are not a defaulting member. Defaulting members serve a one(1) month waiting period before they can access health care on the NHIS

4. Can I renew my membership at a district office other than where I registered?
Yes, you can

5. Can I renew my membership online?
Not yet. Subscribers will be notified when online renewal is available.

6. If I have to undergo a surgical operation do I have to pay any fees to the hospital?
Most surgeries are covered under the NHIS. Where you are not sure, please contact your district office or the NHIS Call Centre. 054 444 6447, short code 6447 (MTN and Vodafone)

7. How much do I pay to get my child under 18 years of age registered?
Children under 18 years belong to the exempt category. Therefore you only pay processing fee.

8. How much do I pay to get my 70 year old father registered?
Elderly people 70 years and above belong to the exempt category. Therefore you only pay processing fee.

9. How long does it take to obtain the NHIS ID card after registration?
In the case of non-biometric registration it takes up to three months; with biometric registration, cards are issued instantly

10. Why was I denied service even though I have an NHIS ID card?
First, check your card to see if your membership is still valid. Then confirm whether the facility is NHIS credentialed and whether the service you were seeking is covered under the NHIS. If the above conditions are all met, then you may report to the nearest district office or call the NHIS Call Centre on 0544 446447/ 0302 746447.

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