e-Advice & Citi Alert Service : Citi Bank Indonesia

Organization : Citi Bank
Facility : e-Advice & Citi Alert Service
Country : Indonesia
Website : https://www.citibank.co.id/english/digital-services/digital-banking-services.htm?ch=alerts?lid=IDENCBLSRLMTLCitiAlert
Details Here : https://www.citibank.co.id/english/digital-services/digital-banking-services.htm?ch=alerts&lid=IDENCBGSRMITLCitiAlert

1. e-Advice :

Get faster notification with Citibank Electronic Advice. At Citibank, it is our commitment to provide you with the best service to make your life simpler and more secure.

Related : Citi Mobile App Indonesia : www.statusin.org/28443.html

Benefits :
** Receive your electronic advice (e-Advice) directly in your registered email address.
** The e-Advice will be sent as an encrypted PDF attachment and is password-protected.

** Print or save your advice whenever you need them.
** Receive the following notifications in your email inbox :
i. Incoming Credit above IDR 5 million from other local bank via clearing.

ii. Change of Address or Email Address.
iii. Safe Deposit Box overdue rental reminder.

Cara Registrasi :
** Sign on to Citibank Online and select menu ‘Services’ > ‘My Profile’ (located in the top menu bar).

** Select ‘E-STATEMENT AND E-ADVICES’ from the left hand menu, then click ‘Enroll/Edit e-Statement’ from the available options.
** Select your ‘Preferred E-mail Address’ to deliver e-Advice.

** If you choose to receive e-Advice delivered via your personal mailbox, please customize your e-Advice Password for personal protection.
** Confirm your enrollment and click ‘Confirm’.

2. Citi Alert :
Do you need to instantly track and manage your accounts anytime, anywhere? Have a peace of mind with notifications from Citi Alert.

Benefits :
** Free information directly to your mobile via SMS or email.
** Automatic registration of services when you register your phone number while filling your account information.

** Instant notification for every credit card transaction of more than Rp500.000 and Ready Credit transaction of more than Rp1.000.000.
** Information on current balance.

FAQs :
1. What is Citi Alerts ?
Citi Alerts is an instant notification service through SMS or e-mail for Citibank customers to keep them informed & updated on their credit card and banking transaction.

2. How can I start using Citi Alerts?
Register through Citibank Online
** Login to Citibank Online using your User ID and Password.
** Click on “My Profile” under “Services” on the top menu.

** Click on “Manage Alert” under “CitiAlerts” on the left menu. You will need to enter One-Time PIN (OTP) to proceed.
** Click on “Edit Alert”.
** Select the alerts that you would like to receive.

** Select how you would like to receive these alerts (e-mail / SMS text messages on mobile).
You also have the flexibility to subscribe or unsubscribe for any or all the alerts at any point in time.

3. When travelling abroad, will I still be able to receive the Alert Service on my mobile?
Yes. One of the benefits of this service is that you can still receive the notifications even when you are travelling out of the country. All you need to ensure is that you have a roaming facility with your mobile service provider.

4. What would this service cost me?
This service is made available to you absolutely FREE from Citibank. However, please check with your mobile provider for roaming charges when receiving SMS abroad.

5. Who is entitled to this service?
Citi Credit Card & Ready Cash account holder & Citibank Banking Account holder. Credit Card & Ready Cash account holder can enjoy the facility to get notified on information & the latest news on shopping, travelling, lifestyle, etc as well as on Citibank’s products, services and promotional programs.

While Citibank Banking Account holders have the privileges to receive all of the above, in addition, they can also get timely information on their Citibank accounts and Citi Credit Card activities.