Faysal Bank UnionPay Debit Card Pakistan

Name of the Organization : Faysal Bank
Type of Facility : Faysal UnionPay Debit Card
Country : Pakistan

Website : http://www.faysalbank.com/personal/e-banking/faysal-unionpay-debit-card/

Related : Faysal Bank Pocketmate Visa Debit Card Pakistan : www.statusin.org/2757.html

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Faysal UnionPay Debit Card :

Introducing for the first time in Pakistan, the Faysal UnionPay Debit Card, an all-purpose card offering you unparalleled solutions on-the-go.

All Faysal Bank account holders can apply for the Faysal UnionPay Debit Classic Card.

Whether you shop, dine or travel, this card is designed to give you convenience and ease of payment with security. With acceptance in over 125 countries, you can enjoy a world of benefits with Faysal UnionPay Debit Card.

How do I activate my Faysal UnionPay Debit Card :
Please follow the steps below for the activation of your Faysal UnionPay Debit Card :
** Call our Customer Interaction Centre at 111 06 06 06 from your registered landline or mobile phone number.
** The Phone Banking Officer will ask for your card number and will require some standard verifications.
** The Phone Banking Officer will transfer you to IVR where you will be able to generate your phone banking T-PIN.
** After successful T-PIN generation, further verification will take place and your card will be activated.
** After your card has been activated, you will again be transferred to IVR for ATM PIN generation.

How can I use my Faysal UnionPay Debit Card :
Please refer to the following Step-by-step instructions on how to use your Faysal UnionPay Debit Card:

Step 1 : Look
You can use your card wherever you see the at any merchant location in Pakistan or globally.

Step 2 : Buy
Choose the item you would like to buy.

Step 3 :Swipe
The cashier / merchant will ask for your card which will be swiped at the Point of Sale (POS) location present at the counter. In some cases, you may be asked to enter your 6 digit ATM PIN.

Step 4 : Sign
Upon authorization of your transaction, the cashier / merchant will present you with a merchant copy of the receipt for your signatures. Your signature should match the signature on the back of your card. Please collect your copy of the slip for your record.

What should I do to ensure the safety and security of my Faysal UnionPay Debit Card:
** Sign the card as soon as you receive it by signing on the signature panel at the back.
** Keep your card in a safe place at all times.
** If you forget or lose your PIN, you can call us at our Customer Interaction Centre at 111 06 06 06 to generate a new PIN.
** For emergencies while travelling abroad, please call the UnionPay International Helpline at : +862195516.
** Please do not share your PIN with anyone.
** Please do not write the PIN on the card or anywhere else.
** Please do not use your PIN when you buy things on the internet, over the phone or by mail.
** Please report your lost or stolen card as soon as you realise it, to minimise the risk of unauthorised transactions.

What should I do if my Faysal UnionPay Debit Card is lost or stolen :
As soon as you realise that your card is lost or stolen, please report it immediately by calling our Customer Interaction Centre at 111 06 06 06 so that your card is blocked. A new card will be replaced upon your request.

Contact Us :

For queries regarding the Faysal UnionPay Debit Card, feel free to visit any of our branches or call our Customer Interaction Centre at 111 06 06 06.

For complaints and issues, you can contact the following personnel :
Name : Sajjad Potrick
Designation : OG-I
Address : Dispute Resolution Unit, Card Operations,
Faysal House, 9th floor, West Wing
St-02, Shahrah-E- Faisal
Karachi, Pakistan
UAN # : 111 747 747 Ext: 9114
Fax # : 92 213 2800041
E-Mail : sajjad.potrick@faysalbank.com

Name : Sumair Ahmed
Designation : AVP
Address : Dispute Resolution Unit, Card Operations
Faysal House, 9th floor, West Wing
St-02, Shahrah-E- Faisal
Karachi, Pakistan.
UAN # : 111 747 747 Ext: 5728
Fax # : 92 213 2800041
E-Mail : sumair.ahmed@faysalbank.com