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bracbank.com Smart Opener Service : BRAC Bank

Organization : BRAC Bank Limited.
Facility : BRAC Bank Smart Opener Service
Country : Bangladesh

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Website : https://www.bracbank.com/BRAC_Bank_Smart_Opener.php

BRAC Bank Smart Opener :

Smart Opener is a technology based green banking initiative by BRAC Bank and it is first of its kind in Bangladesh. This will give a potential customer the convenience of opening bank account at his/her preferred location.

Related : BRAC Bank Visa Signature, Platinum Card Bangladesh : www.statusin.org/27091.html

Using a tablet/notebook equipped with internet connectivity, a bank representative will fill account opening details, take the picture of the customer and scan all necessary documents for opening account.

This service will enable opening of account instantly and eliminate rework due to data entry and documentation errors. The aim of this digital financial inclusion initiative is to bring more people into the financial system using the latest technology.

Interested individuals can set an appointment for this service by calling BRAC Bank’s 24-Hour Call Center 16221 or by typing ‘SO’ and sending sms to 16221 or by sending an email (with contact number) to smart.opener [AT] bracbank.com .

Initially the accounting opening facility will be available within Dhaka City Corporation area. Soon BRAC Bank will start the facility in other regions of the country.

Key Features :
** Technology based green financial inclusion initiative
** Highly convenient account opening procedure
** Account opening at customer’s preferred location & time.

** Easy appointment setup procedure.
** Simple documentation – less paperwork
** On the spot image capturing of applicant and required documents

** Instant delivery of Welcome Pack [ Debit Card and/or Cheque Book]
** Instant notification SMS
** Highly secured system

FAQs :
1. Can anyone open an account through this service?
Only new applicants of Dhaka City Corporation region who do not have any existing relationship with BRAC Bank can open personal accounts through this service.

2. Can all types of accounts be opened through SMART OPENER service ?
Initially, only new (i.e. New to the Bank) personal Savings and Current accounts will be opened through this service. Any customer with existing relationship with BRAC Bank will have to open account as per regular process.

3. Is this service available for all prospective customers across Bangladesh?
Initially the accounting opening facility will be available within Dhaka City Corporation area. Soon BRAC Bank will start the facility in other regions of the country.

4. How can an applicant set appointment for this service?
Interested individuals can set an appointment for this service in the following ways,
** By calling BRAC Bank’s 24 – Hour Call Center 16221 or

** By typing ‘SO’ and sending sms to 16221 or
** By sending an email (with contact number) to smart.opener [AT] bracbank.com .

5. Is this service available during holidays?
No. This service will be available only during working days (Sunday – Thursday) within business hours (10 am – 6pm)

6. What is the minimum balance/initial deposit for opening an account through this service?
Minimum balance/initial deposit requirement may vary up to BDT 50000; depending on which type of product the applicant selects. However, the initial deposit is not required at the time of opening account.

Once the customer’s records are updated with the bank, she will have to deposit the minimum deposit amount at nearest BRAC Bank CDM / Branch. The customer must not give Cash, Cash/Bearer Cheque or Pay Order to the Bank representative as initial deposit.

7. In case of setting appointment through SMS and e – Mail, how will the customer identify the caller as a genuine bank representative?
Once a customer sends an appointment request through SMS/e-mail, the bank will send a reply via SMS/e-mail, which will containa specific number from which the bank representative will call.

The customer will have to match this number when s/he receives calls from the bank regarding this service.

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