dbs.com.hk DBS Bank Credit Card Online Document Submission Hong Kong

Organisation : DBS Bank (Hong Kong) Limited
Type of Facility : DBS Credit Card Online Document Submission
Country : Hong Kong

Website : https://www.dbs.com.hk/personal/default.page

DBS Credit Card Online Document Submission :

** Enjoy an even faster and easier application for a DBS Credit Card / COMPASS VISA Credit Card.
** Now you can conveniently submit your supporting documents online any time.

Related : Transport Department Online Application for Renewal of Vehicle Licence Hong Kong : www.statusin.org/11086.html

Document Required :
** Please attach copies of the following documents for our processing.
** Once submitted, these documents (including the application form) will not be returned.

Please select from the following types of applicants :
Fixed Income Earner :
** HK Permanent Identity Card# of principal card and supplementary card (if applicable) applicants; and
** Latest home address proof within the last 2 months (e.g. electricity bill, rate bill, bank statements*).
** If you have a permanent home address, please also attach the permanent home address proof; and
** Latest 1 month’s computer generated Payroll Advices; or Latest 1 month’s bank statement/passbook showing your name, account number and salary entries;
** or Full set of latest Salaries Tax Demand Note.

Non Fixed Income Earner :
** HK Permanent Identity Card# of principal card and supplementary card (if applicable) applicants; and
** Latest home address proof within the last 2 months (e.g. electricity bill, rate bill, bank statements*).
** If you have a permanent home address, please also attach the permanent home address proof; and
** Latest 1 month’s computer generated Payroll Advices (basic salary entries have to be shown on Payroll Advices, otherwise, please provide the latest 3 months’ record.);
** or Latest 3 month’s bank statement/passbook showing your name, account number and salary entries.

Self-employed Group :
** HK Permanent Identity Card# of principal card and supplementary card (if applicable) applicants; and
** Latest home address proof within the last 2 months (e.g. electricity bill, rate bill, bank statements).
** If you have a permanent home address, please also attach the permanent home address proof; and
** Business Registration Certificate and Full set of latest Profits Tax Demand Note and Latest 3 months’ bank statement/passbook showing your name, account number and transaction entries.**

Non-Working Group :
** HK Permanent Identity Card# of principal card and supplementary card (if applicable) applicants; and
** Latest home address proof within the last 2 months (e.g. electricity bill, rate bill, bank statements ).
** If you have a permanent home address, please also attach the permanent home address proof; and
** Latest Fixed Deposit Advice or Investment Statement issued by bank.

Note : The Bank reserves the right to request additional documents for application approval.

FAQ :
Is there any system requirement for online document submission?
We recommend using Internet Explorer version 6 for online document submission.

Which kind of file formats are supported?
We support jpeg, PDF, tif, doc, ppt, mdi and bmp files.

What is the maximum number of files I can upload at a time?
You can upload up to 6 files at a time.

Any file size restriction?
The file size for each document can be up to 5MB.

I forgot my application number. Can I still upload my documents?
Yes, you can upload your documents without inputting the application number. However, please ensure you have entered other information correctly.

Can I cancel my document upload while it is in progress?
Yes, you can. But all the files submitted in the same upload will be deleted and must be re-uploaded.

Can I cancel the document submission after the file upload is completed?
No, you cannot cancel once document upload is completed.

How can I check my card application status?
You can call our Customer Services Hotline at (852) 2290 8888.

Is there any other submission method apart from website upload?
By mail:
DBS BANK (HONG KONG) LIMITED (Credit Card Application)
8/F One Island East, 18 Wetlands Road Quarry Bay, Hong Kong
By fax: 2904 7836

** To avoid any data security problems arising from fax submission, we suggest you submit the application form and required documents to our branches in person or by mail).
** Submit via any DBS branches.

Application or Enquiries :
** Please call our 24-hour Customer Services Hotline (852) 2290 8888.