BTCL Telephone Bill Print & Payment Status Bangladesh

Organization : Bangladesh Telecommunications Company Limited (BTCL)
Facility : View/ Print Telephone Bill & Payment Status
Country : Bangladesh
Website : https://www.btcl.gov.bd/

How To Print BTCL Telephone Bill?

BTCL Telephone Bill and Payment Status can be viewed from the link. ata is entered in ledger book by clerks and in online database by operators. Revenue office will issue a No Objection Certificate (No   bill is due) to each subscriber on yearly basis or when needed.

Related / Similar Facility : BTCL Telephone/ Internet Bill Clearance Certificate

Got to the link of BTCL official website provided above. Click Bill Query link available in the right panel of website.

To view the BTCL telephone bill click on the respective link as shown below..

Step 1 : Enter your Login ID (Area Code+Phone Number)
Step 2 : Enter your Password
Step 3 : Click Login Button

Forgot Password? :
In case forgot password that you have own changed and go to by default password, please give following information for any month…..

Step 1 : Enter your Login ID
Step 2 : Select Month/Year
Step 3 : Enter your Bill Amount
Step 4 : Click OK Button

If other problem please contact :
System Analyst, Computer Centre, BTCL, SereBangla Nagar, Dhaka: 9131161 or Programmer: 9102826 or Director/Revenue, SereBangla Nagar, Dhaka: 9137500 or Revenue Officer in your area.

BTCL Login Information

1. If your phone number is 8314263 in Dhaka, then your area code (NWD code) is 02. Consequently customer ID and Password both will be 028314263
2. If your phone number is 712244 in Chittagong, then your area code (NWD code) is 031. Consequently customer ID and Password both will be 031712244
3. If your phone number is 75123 in Hili, Dinajpur, then your area code (NWD code) is 05329.
In this case, you have to use 5329 as more than 4 digit code is not allowed.
Consequently customer ID and Password both will be 532975123

mm = 05 for May (Month)
yyyy= 2011 (Year)
mm/yyyy = 05/2011

4. If you don’t see Login page/ bill database, that means your internet line is very slow,
or billing server (at Sherebangla Nagar Telephone Building Computer Centre) is down
or some technical problem in BTCL Mogbazar internet division.

5. If you see the message ‘Access Denied’, that means either your data is not yet entered or your password has been changed. Contact Programmer, Computer Centre to solve it.

6. Please note that data entry may take few weeks after you get new connection/ shift phone line or pay bills. Because the system is not yet automated. If you want quick updating, then show paid copies of bills to revenue office.

7. Data is entered in ledger book by clerks and in online database by operators.
Revenue office will issue a No Objection Certificate (No bill is due) to each subscriber on yearly basis or when needed.

How To Contact BTCL For Queries?

Contact for queries regarding online bill and ID, Password, billing server error etc : Director (Technical Development & Research)-9140007, System Analyst-9131161, 9120244, Computer Centre, BTCL, Manik Mia Avenue, ShereBangla Nagar, Dhaka

Phone Numbers :
System Analyst, Computer Centre, BTCL, SereBangla Nagar : 9131161
Programmer, Computer Centre, BTCL, SereBangla Nagar : 9102826
Deputy Director/Revenue Officer (in general), SereBangla Nagar, Dhaka : 9137500
Revenue Officer in your area : Please check in List of Banks (at the bottom of home page)
Internet Division (DE-TP/Telex), BTCL, Mogbazar, Dhaka : 8361699, 8319825-28

FAQ On BTCL Telephone Bill

Frequently Asked Questions (FAQ) On BTCL Telephone Bill

1. Where can I get duplicate bill?
Duplicate Bills can be printed from here or can be collected from revenue office (free of charge)

2. 2 to 3 months passed after new/shifted connection, no bill received!
Contact local revenue office.
3. Name/ Address printed wrongly on bill!
Please contact revenue office with original papers (Demand note, Application)

4. Online bill not updated, ID, Password, billing server error etc
Director (Technical Development & Research)-9140007, System Analyst-9131161, 9120244, Computer Centre, BTCL, Manik Mia Avenue, ShereBangla Nagar, Dhaka.]

5. Can’t find my bill online or showing ‘access denied’
Your bill is not yet entered on database, or your password has been changed. Please contact Programmer, Computer Centre, Sher-e-Bangla Nagar, Dhaka. Phone: 9131161 (PA to System Analyst)

6. Excess bill, Needs clarification or other complaints regarding bill
Find the telephone number of accounts officer (who signed the bill) on the bill. Call him for query/ complaint regarding telephone bill. You can also find telephone numbers of your revenue officer on the bank list here: a) Dhaka (b) Other Areas

Functions of BTCL

Here are the functions of Bangladesh Telecommunications Company Limited (BTCL):
** Providing basic telecommunication services throughout the country: BTCL is the largest telecommunications company in Bangladesh and provides a wide range of basic telecommunication services, including fixed-line telephone service, mobile phone service, internet service, and data communication service.
** Promoting the use of telecommunications technology: BTCL promotes the use of telecommunications technology by developing new products and services, and by providing training and education to businesses and individuals.
** Maintaining and upgrading the national telecommunications network: BTCL maintains and upgrades the national telecommunications network to ensure that it is reliable and efficient.
** Regulating the telecommunications sector: BTCL is responsible for regulating the telecommunications sector in Bangladesh. This includes issuing licenses to telecommunications operators, and enforcing regulations on the telecommunications industry.
** Providing customer service: BTCL provides customer service to its customers. This includes answering questions, resolving problems, and providing technical support.
** Contributing to the national economy: BTCL contributes to the national economy by providing employment, generating revenue, and stimulating economic activity.

Additional Generic Procedure

Here are the steps on how to print your BTCL telephone bill:
1) Go to the BTCL website: https://mybtcl.btcl.gov.bd/
2) Click on the “Telephone Bill” tab.
3) Enter your phone number and area code as your user ID and password.
4) Click on the “Login” button.
5) Click on the “View/Print” button.
6) Select the bill that you want to print.
7) Click on the “Print” button.
8) Your BTCL telephone bill will be printed.

You can also print your BTCL telephone bill by following these steps:
1) Call the BTCL customer care number: 16409.
2) Provide your phone number and area code.
3) Ask the customer care representative to send you a copy of your bill.
4) The customer care representative will send you a copy of your bill via SMS or email.
5) You can print the copy of your bill from your computer or mobile phone.