DICT Philippines : Government Wide Email System (GOVMAIL)

Organisation : Department of Information and Communications Technology (DICT)
Facility Name : Government Wide Email System (GOVMAIL)
Country : Philippines
Website : https://dict.gov.ph/services/govmail/

What is DICT Government Wide Email System?

The Government-wide Email System (GovMail) offers the government agencies their own user address which establishes official accounts and emails coming from the agencies. A user@agency.gov.ph address tells people that the person belongs to the agency named in the GovMail account. It gives credibility and weight to the email. The GovMail system is in line with the e-Government Master Plan that aims to modernize government processes to improve the delivery of goods and services to the public and promote transparency.

How To Avail DICT GovMail?

1. Submit the following documents both by postal mail and email, govmailsupport@dict.gov.ph.

2. Duly accomplished Letter of Intent signed by the Head of the Agency:
Address the letter of intent to:
IVAN JOHN E. UY
Secretary
Department of Information and Communications Technology
DICT Building, C.P. Garcia Avenue, Diliman, Quezon City, 1101 Philippines
+63 (02) 8-920-0101 local 3001/3000.

3. Duly accomplished Govmail Account Template verified and signed by the HR Head
4. Duly accomplished GovMail Administration Form signed by the Head of the Agency, Chief Information Officer, or MIS head.
5. The requesting agency shall wait for the validation and account provisioning process.
6. The GovMail team will coordinate with the requesting agency for any updates and configuration regarding their application.
7. The requesting agency should coordinate with the DICT GovMail team once their MX Record and
8. TXT have been pointed to GovMail by their DNS hosting provider.
9. Provisioned accounts will be prepared to be officially transmitted and delivered to the agency via messenger and/or email.
10. The requesting agency will coordinate with the GovMail team to set a schedule for the conduct of user’s training and administration training.

Contact

For concerns and other inquiries, please send an email to govmailsupport [AT] dict.gov.ph.

Additional Simplified Procedure

To avail DICT GovMail Philippines, you can follow these steps:
1. Submit the following documents both by postal mail and email, govmailsupport [AT] dict.gov.ph:
** Duly accomplished Letter of Intent signed by the Head of the Agency
** Duly accomplished Govmail Account Template verified and signed by the HR Head
2. Wait for the validation and account provisioning process. The GovMail team will coordinate with the requesting agency for any updates and configuration regarding their application.
3. Once the MX Record and TXT have been pointed to GovMail by their DNS hosting provider, the requesting agency should coordinate with the DICT GovMail team.
4. Provisioned accounts will be prepared to be officially transmitted and delivered to the agency via messenger and/or email.
5. The requesting agency will coordinate with the GovMail team to set a schedule for the conduct of the training and orientation.