www.statusin.org

Name of the Organization : CTBC Bank
Type of Facility : Debit Card E-Mail Statement
Country : Philippines

Website : http://www.ctbcbank.com.ph/PersonalBanking/Deposits/EmailStatement/En_EmailStatement.html

Debit Card E-Mail Statement :

The Electronic Mail (E-Mail) Statement is a depositor’s summary of all its account transactions for a given period generated by the Bank’s system and transmitted to registered recipient/s automatically.

Related : Citibank Credit Card e-Statement Philippines : www.statusin.org/7608.html

It reflects general information about the account holder, total and detailed transactions posted on the account. Although it provides the same data reflected on the regular Statement of Account in printed format or physically generated on a monthly basis, the Electronic Statement only serves as an advance copy. The Statement of Account in printed form shall still be used as the official summary of depositor’s account with the Bank.

Features:
The system that generates the Electronic Statement is capable of providing each depositor with the following options:
** File type: Excel, Text, PDF
** Mode of transmission: Email or Fax
** Period covered: Monthly, Weekly, Daily

The depositor can choose any one, any two or all of the above listed options.

Requirements:
** For new accounts, the usual CASA Account Opening documentary requirements shall be requested from the depositor plus duly accomplished and signed Electronic Statement Enrollment Form.
** For existing clients, duly accomplished and signed Electronic Statement Enrollment Form.

Security Tips:
Email Scams & Fake Websites:
A number of customers from different financial institutions have been targeted with hoax emails. These emails appear to be genuine bank emails.

Some emails inform the customer that their security details and passwords need to be updated by logging into an authentic looking, but fake website. The purpose of these websites is to obtain your log on details to access your bank accounts.

Others communicate security messages and advise you to install software from the email that checks and removes viruses. By downloading the software, you are in fact tricked into downloading a virus.

Credit/Debit card fraud:
Credit card and debit card fraud is a crime whereby your credit or debit card can be reproduced in order to use the credit balance to obtain a financial advantage. The creation and/or alteration of a credit/debit card occur when the information contained on the magnetic strip is reproduced. This type of crime is known as ‘skimming’.

Credit or debit card fraud can also occur when your card is lost or stolen and used by a third party to purchase goods with those cards or to remove cash from the cards.

Credit or debit cards can also be intercepted in transit while being sent to you. Your cards can also be compromised by a dishonest merchant who undertakes unauthorized duplicate transactions on your card.

Protect your credit/debit card:

** Memorize your Personal Identification Number (PIN). Don’t use the same PIN for all your cards, and don’t choose your birthdate or other easily identifiable number that might be on something else in your wallet
** Do cover your hand as you enter your PIN and don’t allow anyone to see the ATM screen during your transaction
** Check statements and call your credit card issuer immediately if you see anything suspicious on your bill. You could help the company uncover fraud—and save yourself from paying unauthorized charges
** Do not let your credit card out of your sight at anytime – for example, at a restaurant – go with the card
** Credit or Debit card cloning (card fraud) is not just happening in the Philippines – be just as vigilant when traveling overseas, credit card skimming is an international crime
** Always sign your card in ink as soon as you receive it
** Keep track of when new and re-issued cards should arrive, and call the credit card issuer if they don’t come on time.
** Make sure your mailbox is secure, and that only you and few trusted relatives at home have access to it
** Tear up all credit card receipts and pre-approved credit card offers into small pieces before you throw them away. Keep your billing statements in a safe place
** When you use your credit card online, make sure you are using a secure website. Look for a small key or lock symbol at the bottom right of your browser’s window
** Never give your card number to strangers or telemarketers who call you on the phone. Don’t give your card number unless you initiated the call