Organization : Cayman Islands Customs & Border Control Service
Facility : Apply For Visitor Extensions Online
Country : Cayman Islands
Website : https://www.gov.ky/cbc/travel/visitor-extension
How To Apply For Visitor Extension in Cayman Islands?
An application form must be completed by all visitors seeking an extension of their stay for tourist purposes. You may click on the link provided above to complete the online Visitor Extension Application.
Related / Similar Facility : Cayman Islands Advance Passenger Information System (APIS)
There is a Visitors Extension application processing fee of CI $50.00 for the first application and CI $100.00 for each additional application. These processing fees are non-refundable and do not imply that an extension of stay will be granted as each application is dealt with on its own merits.
Select ‘Other Extension’ when completing the online form if you are:
** Married to a Caymanian,
** Processing an application for Acknowledgement as a Caymanian,
** Applying for the first time after the expiry or cancellation of a work permit or student visa.
The applicant must provide evidence of his ability to support himself in the Cayman Islands. If an applicant is dependent upon hospitality being furnished by a friend or relative, the applicant is advised to have his host provide proof of support to avoid delay.
Apply Here : https://www.gov.ky/cbc/travel/visitor-extensions
Documents Required For Cayman Islands Visitor Extension
The below list of documents (not exhaustive) should be ready for upload before starting the online application.
** Processing fee
** Travel documents
** A onward ticket or confirmed reservation
** The landing card (E/D Card).
** Proof of finances, or if being sponsored, the sponsors proof of solvency
** Birth certificate
** Marriage certificate
** Evidence of Property/Land registration
** Bail bond
** Deed poll
** Health Insurance
** Doctor’s note
** Custody or Guardianship agreements
You may be asked to provide other detailed information particular to your application that is not listed above, should an Officer require it to process the application. Applicants who have applied online must include contact information that will allow and be able to accept video calls for mediums such as Whatsapp, Zoom, Skype, or another platform, to confirm identity within 24/48 hours of submission.
FAQ On Customs Online System (COLS)
Frequently Asked Questions FAQ On Customs Online System (COLS)
I am having log on issues that are preventing me from gaining access to my Customs Online account. What should I do?
We can assist in resolving the issues by forwarding the details to E-services. In order for us to assist, we ask that you email CBCOnlineSupport@gov.ky the following:
** Screenshot of the error.
** Summary of the steps you took to try to access the account.
I am logged on to my E-services account but when I try to access the Customs Online portal there is a message that says, ‘No association for this user has been found’.
If you are seeing a ‘No Association to this user’ message on your login screen this may be due to technical reasons. If you are receiving this error message please contact CBCOnlineSupport@gov.ky or a member of our support team on 1-345-649-4579 option 0 extension 1.
I’ve received an email stating that a declaration submitted by my agent is awaiting payment, I am not expecting a package why did I receive this email?
Please take a look at the recipients list the email you received was sent to (or select the “reply to all” option), this will provide you with the name of the agent that submitted the declaration to CBC for processing. We advise that you first contact the agent to find out what has been declared on your behalf, or check your COLS account. A declaration may have been submitted on your COLS account in error by the agent. If the agent made an error, that entity will be able to address the issue with our office.
Can the email address that I use to log onto E-Services be changed?
You need to contact E-services for assistance as the email address used to log on, does not log you into COLS, it logs you into E-services, which facilitates the portal used to access your COLS account. You can contact E-Services by email at eServices@gov.ky or by telephone on 345-244-3621.
Can the email address that I use to log onto COLS be changed?
No. The Customs Online Accounts are locked to the email address used to establish the account at the time of registration. If you need the email to be changed re-registration using the intended account will be necessary.
Can the email address that notification emails from CBC are sent to be changed?
Yes. But only for company accounts. This request must be emailed to CBCOnlineSupport@gov.ky and can only be made by the owner of the COLS account or the Senior Member of the Organization responsible for business accounts. Please accompany the request with valid copy of the Business License/Operational License, and a team member will action this request.