discountbank.co.il TeleBank Service : Israel Discount Bank

Organization : Israel Discount Bank
Facility : TeleBank Service
Country : Israel

Website : https://www.discountbank.co.il/DB/en/communication-channels/telebank

TeleBank Service :

Telebank Personal Service :
A Telebank personal service banker is waiting for your call at 03-9439111 or *6111.

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Telebank Personal Service operating hours :
Sun-Thurs : 7am-10pm
Fri and holiday eve : 7am-2pm

Mortgage services :
Sun -Thurs : 8am-7pm
Fri : 8am-2pm

Through Telebank you can receive information on your accounts and perform a variety of banking operations with the banker (except on Saturdays and holidays) :

** Checking account – receive information on transactions and account balances
** NIS deposits – receive balance information and make deposits and withdrawals
** Receive loans

** Set up savings plans – one-time deposits and standing orders
** Tel-Aviv Stock Exchange – receive trade data on securities, buy and sell securities, mutual funds and options

** Foreign stock exchanges – receive trade data on securities and carry out transactions
** Foreign currency – balance information, make deposits, conversions, transfers and deposit accounts

** Transfers between your Discount accounts and transfers to a third party at the bank and at other banks
** Order check books

** Enroll in Discount text messaging services
** Activate magnetic cards
** Enroll in Discount Mail

How to enroll?
Enrollment in Telebank Personal Service – Information and Procedure. Visit any Discount branch, sign an enrollment form, receive a Bancode (secret code), and immediately you will be able to enjoy our banking services during business hours.

Call Telebank Personal Service at 03-9439111 or *6111. Identify yourself using your ID number and Bancode (the code you received at the branch)

In case of an inquiry, please specify the date and time of the instruction
** For data security purposes, all conversations in this service are recorded
** The value date for transactions in NIS carried out until 6:30pm is that business day

** The Bancode must be changed upon initial use within 30 days of its issue at the branch. If a change has not been made, the Bancode will be cancelled.

TeleBank IVR system :
The TeleBank IVR system is a computer-based voice system which allows you to access information and carry out transactions 24 hours a day, 7 days a week. You may enroll, free of charge, at any branch.

Why should I enroll in the TeleBank IVR service?
** Reliability : You can receive current, secure information about your account
** Good value : This service is a direct channel, therefore it is better value than using the teller

** Efficiency : No need to stand in line for your Discount Bank teller – just call and get the information you want
** Accessibility : Any time, any place, by regular phone or by cell phone

** Convenience : Use shortcut codes to gain immediate direct access to the information you want

What transactions and information does this service provide?
** Checking account- balance and recent transactions, transactions on previous business days, standing orders, etc.
** Transactions- deposits, order checkbooks, transfers between client accounts at the bank, fax services, etc.

** Investments- details of your securities portfolio, details of NIS deposits, savings, etc.

** Stock exchange information, currency exchange rates and general information- information regarding securities in Israel by entering the ticker symbol or by voice command, information regarding derivatives, mutual funds, etc.

** Change your Bank Code
** Loans for all clients, subject to account terms and conditions.